Emergency Department Triage Clerk (Casual)

Department Of Health, Tasmania; Tasmania; Vor Ort; AUD 77.000 - 83.000; Teilzeit

Benefits dieser Stelle

Salary packaging

Fitness Passport

Professional development

Zusammenfassung

The Department of Health invites applications for an Emergency Department Triage Clerk at Mersey Community Hospital. You will provide fast, friendly reception and essential clerical support in a busy ED, ensuring patient information is recorded accurately and processes run smoothly.

You will join a dedicated team delivering frontline emergency care, requiring calmness, organisation and confidentiality while handling multiple priorities in a demanding environment.

Qualifikationen

• Strong communication and interpersonal skills.
• Experience providing high-quality administrative, clerical or reception support in a busy environment.
• Excellent organisational and time management skills.
• Ability to work effectively both independently and as part of a team in a fast-paced environment.
• Well-developed computer and data entry skills; ability to learn clinical/admin information systems.
• Ability to develop knowledge of medical terminology and hospital admission processes.
• Commitment to delivering respectful, patient-centred service while maintaining confidentiality.

Aufgaben

• Provide efficient reception, administrative and clerical support in a busy Emergency Department.
• Record patient information accurately and maintain clinical information systems.
• Coordinate documentation and handle enquiries to support smooth day-to-day operations.
• Remain calm, organised and professional in a fast-paced healthcare setting.

Kenntnisse

Clear communication

Reception & admin

Organisation

Teamwork

Data entry

Medical terminology

Confidentiality

Tools

Clinical information systems

Jobbeschreibung

Department of Health
Hospitals & Primary Care - Hospitals NW
Mersey Community Hospital

Applications must be submitted by Thursday 12 November, 2026 11:55 PM

Thursday 12 November, 2026 11:55 PM AEST

Award/Classification:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

$76,849 to $82,996 pro rata, per annum

Employment type:

Fixed-term, casual

Region:

North West

Location:

Mersey Community Hospital

You will play a vital role in supporting the frontline delivery of emergency care, working within a busy Emergency Department.

The Role

As an Emergency Department Triage Clerk, you will play a vital role in supporting the frontline delivery of emergency care. Working within a busy Emergency Department, you will provide efficient reception, administrative and clerical support to medical and nursing staff while being one of the first points of contact for patients presenting for treatment. You will help ensure patient information is accurately recorded, maintain clinical information systems, coordinate documentation, manage enquiries and support the smooth day-to-day operation of the department. This role requires the ability to remain calm, organised and professional in a fast-paced and demanding healthcare environment.

You will need

• Strong communication and interpersonal skills, with the ability to engage professionally with patients, families and multidisciplinary healthcare teams.
• Experience providing high-quality administrative, clerical or reception support in a busy environment.
• Excellent organisational and time management skills, with the ability to prioritise competing tasks and meet deadlines.
• The ability to work effectively both independently and as part of a team in a fast-paced environment.
• Well-developed computer and data entry skills, with the ability to quickly learn clinical and administrative information systems.
• An ability to develop a working knowledge of medical terminology, hospital admission processes and related administrative procedures.
• A commitment to delivering respectful, patient-centred service while maintaining confidentiality and accuracy

Note: - Please refer to the Statement of Duties for all the selection criteria of this position to address in your application.

Details of appointment

Multiple fixed term, casual, positions working as and when required, commencing as soon as possible for approximately 24 months.

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time, part time, and casual vacancies.

$76,849 to $82,996 pro rata per annum + our Employer 12% superannuation contribution is on top of this amount.

Plus 25% Causal loading - Equivalent of $48.42 - $52.30 per hour

• Salary range is in accordance with Public Sector Unions Wages Agreement 2025

Salary Packaging

You’ll have access to salary package a range of benefits including living expenses up to $9,010 + $2,650 in meal entertainment each FBT year + other benefits if eligible.

Benefits available to eligible candidates

• Professional development and accelerated pathways.
• A range of leave entitlements, including study leave and Professional Development Support.
• Fitness Passport - You, and your family can access 40+ fitness facilities across Tasmania for just $14.50 per week per person, or $28.05 for a family.

More information about our Employee Benefits can be found here

Note: - Please refer to the Application Guide for more information of pre-employment check.

Download the Statement of Duties and any Associated Documents

We encourage you to review the Statement of Duties, Applicant Guide, prior to applying for an overview of the duties, program, selection process and application guidance.

For more information

Applicants who require further information are encouraged to contact the Contact person for detailed information about the vacancy.

What it is like working at the Department of Health?

Compassion, Accountability, Respect, Excellence are the key values to work in Department of Health. Listen to some of the lived experiences from within the department through some of our wonderful staff and hear about their journey in relocating to Tasmania!

Department of Health has achieved the “Carer Accredited Employer Status” providing support to employees with caring responsibilities. (Find out more under the Carer Recognition Act 2023).

Respecting diversity is the foundation of everything that Department of Health do. This allows us to instil trust and collaborate through honest and fair communication and helps cultivate an environment of growth and innovation. We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQA+ people, and people living with disabilities.

Thursday 12 November, 2026 11:55 PM AEST

Agency:

Department of Health

Award:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

$76,849 to $82,996 pro rata, per annum

Employment type:

Fixed-term, casual

Region:

North West

Location:

Mersey Community Hospital

You will play a vital role in supporting the frontline delivery of emergency care, working within a busy Emergency Department.

Thursday 12 November, 2026 11:55 PM AEST

Agency:

Department of Health

Award:

Health and Human Services (Tasmanian State Service) Award, General Stream, Band 3

$76,849 to $82,996 pro rata, per annum

Employment type:

Fixed-term, casual

Region:

North West

Location:

Mersey Community Hospital

You will play a vital role in supporting the frontline delivery of emergency care, working within a busy Emergency Department.

• Review the Statement of Duties and consider if you meet the requirements.
• Speak to the Contact Officer if you have any questions.
• Submit your application including any additional documents as specified in each individual job vacancy notice.