Administration Officer - Emergency Department Reliever

SA Health; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Job summary

SA Health's Northern Adelaide Local Health Network is seeking an Administration Officer – ED Reliever to provide frontline administrative support across two 24/7 emergency departments, including after-hours and weekends.

You will register and admit patients, coordinate bed management and discharge processes, and assist clinical staff with clerical tasks in a fast-paced environment, ensuring accurate records and strong patient care.

Qualifications

• Experience in an administrative or customer-facing role.
• Experience navigating electronic patient management or records systems.
• Strong attention to detail and ability to prioritise tasks accurately.
• Clear, respectful communication with diverse audiences.
• Availability and flexibility to cover relief shifts, including evenings and weekends.
• Understanding of confidentiality and patient privacy obligations.

Responsibilities

• Registering and admitting patients, maintaining records in clinical information systems.
• Coordinating patient flow administration, bed management documentation and discharge processing.
• Supporting clinical staff with clerical tasks to keep the department running efficiently.
• Communicating professionally with patients, families and multidisciplinary team members in a high-pressure environment.

Skills

Administrative experience

Customer-facing experience

Attention to detail

Excellent communication

Flexibility for shift coverage

Job description

• Northern Adelaide Local Health Network
• Lyell McEwin Hospital – ELIZABETH VALE SA 5112
• Modbury Hospital - MODBURY SA 5092
• Salary/Total Indicative Remuneration : $66,442 - $69,504 p.a. plus Superannuation and Salary Sacrifice benefits – ASO2
• Ongoing Part-Time – 26.25 hours per week

About the Role

Working across two 24 hour 7 days a week Emergency Departments, including after-hours, weekends and public holidays, and reporting to the NALHN Emergency Department (ED) Office Manager, you will provide high-quality frontline administrative support to ensure the efficient operation of the Emergency Department and the delivery of exceptional patient care. The administration team that keeps these departments running is just as important as the clinicians on the floor. If you thrive in a fast-moving setting, take pride in accurate work under pressure, and want a role where your contribution genuinely matters to patient care, this ongoing part-time opportunity could be the right fit.

What You’ll Be Doing: As an Administration Officer – ED Reliever

Your responsibilities will include:

• Registering and admitting patients, maintaining accurate records in clinical information systems
• Coordinating patient flow administration, including bed management documentation and discharge processing
• Supporting clinical staff with clerical tasks to keep the department running efficiently
• Communicating professionally with patients, families, and multidisciplinary team members in a high-pressure environment

What You’ll Bring

• Demonstrated experience in an administrative or customer-facing role, ideally within a health or community services setting
• Confidence navigating electronic patient management or records systems
• Strong attention to detail and the ability to prioritise competing tasks accurately
• Clear, respectful communication with people from diverse backgrounds and circumstances
• Availability and flexibility to cover relief shifts, including evenings and weekends as rostered
• Understanding of, or willingness to learn, SA Health confidentiality and patient privacy obligations

About You

In this role you will have strong interpersonal and communication skills which will enable you to successfully problem solve, resolve conflicts and negotiate, including the ability to engage in difficult conversations, whilst building and maintaining relationships. An ability to effectively manage multiple, diverse and competing priorities and demonstrated resilience within a stressful and complex environment is essential to this role. You will be joining a dynamic and expanding Local Health Network that is committed to delivering contemporary, innovative and high‑quality health services within modern facilities. This is an excellent opportunity to contribute to a passionate, highly driven, dedicated and progressive team.

About Adelaide

Adelaide is consistently recognised as a city that artfully combines its compact charm and world‑class cuisine with picturesque nature escapes. Ranked one of the worlds “Most Liveable Cities” and “Most Beautiful Cities”, Adelaide provides something for everyone combining a wonderful mix of nature with nearby beaches, rolling hills and wildlife and culinary delights with fine dining restaurants, award‑winning cafes, bustling food markets and booming boutique bars. Events like the LIV Golf, SANTOS Tour Down Under, Adelaide Fringe and the Adelaide Cabaret Festival add extra appeal to living here.

About Us

The Northern Adelaide Local Health Network (NALHN) is a leading provider of public healthcare services in South Australia, and one of the largest employers in northern Adelaide. NALHN serves over 400,000 people in northern Adelaide with a comprehensive range of high-quality healthcare services, including emergency, surgical, obstetric, neonatal, paediatric, oncology, geriatric, palliative care and rehabilitation, and mental health care, as well as primary health care services with a focus on community health promotion and chronic disease management. With a commitment for ongoing upgrades to our facilities and the introduction of new services, our priority is delivering exceptional health and wellbeing services that enhance the quality of life for our community. With over 7,000 employees, NALHN emphasises quality care and a supportive work environment guided by respect, integrity, and accountability. Our core values foster excellence, innovation, and equitable health outcomes. At NALHN Everyone Has a Story, Everyone Matters, Everyone Contributes and Everyone Grows.

Our Local Health Network Sites and Services

• Lyell McEwin Hospital – the major hospital in northern Adelaide for emergency care, complex and multi‑day surgery, medicine, obstetric, paediatrics and outpatient services.
• Modbury Hospital – a general hospital with emergency care, elective surgery, medicine, outpatient and sub‑acute services, rehabilitation, geriatric and palliative care.
• Mental Health Services – adult and older persons mental health services and statewide forensic mental health services, across hospital and community settings.
• Watto Purrunna Aboriginal Primary Health Care Services – provides culturally responsive primary healthcare services for Aboriginal and Torres Strait Islander people in‑hospital and across four community sites.
• Primary Health Care Services – including GP Plus sites at Elizabeth, Modbury and Gilles Plains.

Benefits of working at NALHN

From salary packaging to flexible working arrangements, a large range of opportunities for movement and career progression, you’ll find there are lots of benefits of working with Northern Adelaide Local Health Network.

• Salary packaging is an option for saving money by paying for some of your everyday expenses from your salary before it is taxed.
• Relocation assistance may be available for successful applicants from interstate or overseas.
• NALHN supports and fosters a culture in which employees feel they belong and feel safe at work.
• The culture aims to encourage all people to use their talents and to be valued and rewarded for their contributions.
• SA Health is committed to providing an inclusive workplace that embraces diversity and inclusion for all employees.

EEO / Inclusion Statement

We strongly encourage applications from people of Aboriginal and Torres Strait Islander descent, culturally diverse backgrounds, members of the LGBTIQA+SB community and people who live with disability and/or neurodivergence. We are committed to making workplace adjustments to provide a positive and supportive work environment. You are encouraged to let us know if you have any support or access requirements during the recruitment process and beyond to ensure you can perform at your best.

Diversity and Flexible Working

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check.

Checks and Immunisation Risk

Check(s):

• DHS Working With Children Check (WWCC)
• National Police Check (National Police Certificate) for vulnerable person-related employment – apply to any of the accredited bodies approved to offer a service direct to the public. Accreditation is provided by the Australian Criminal Intelligence Commission. See our National Police Certificate accredited bodies page for links to lodge screening requests.

Immunisation Risk for this position is – Category B (indirect contact with blood or body substances). SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Contact and Application Details

Job Ref: 950475

Enquiries: Natalie Brown NALHN ED Office Manager Phone: [phone] E-mail: [emailprotected]

Application Closing Date: 16 October 2026 – 11.55PM

Role Description and Further Information: 950475 - Emergency Department Admin Officer - Corporate Services - ASO2 - Role Description.pdf