Emergency Department Administrative Officer (Level 3)

NSW Health; Sydney; On-site; AUD 51,000 - 53,000; Part time

Benefits offered by this job

Public Holidays Xmas

Parental Leave

Salary Packaging

Education & Coaching

EAP

Fitness Passport

Job summary

Canterbury Hospital within NSW Health is seeking an Emergency Department Administrative Officer (Level 3) for a 16-hour-per-week temporary role, based in Canterbury Hospital, Sydney. The role supports clinical staff with accurate patient registration, admission and financial processing while delivering high-quality customer service.

The ideal candidate will have strong customer service, conflict resolution and data-handling abilities, plus proficient keyboard skills and flexibility to cover a

Qualifications

• Strong customer service skills with experience managing a diverse clientele.
• Holds highly effective conflict resolution and problem-solving skills.
• Strong computer literacy including proficient keyboard skills for data collection, correction, auditing and reporting.

Responsibilities

• Perform administrative functions in collaboration with internal and external stakeholders to support patient care.
• Provide excellent customer service to all patients in the Emergency Department.
• Register, admit and handle financial election and other administrative duties for ED patients.

Skills

Customer service

Data entry

Keyboard skills

Roster coordination

Job description

Emergency Department Administrative Officer (Level 3)

Employment Type:TemporaryPart Time (16 Hours per week) Up to December 2027
Position Classification:Administrative Officer Level 3
Remuneration:$37.27 - $38.44 per hour + Superannuation
Location:Canterbury Hospital
Requisition ID:REQ701553

Sydney Local Health District is one of the fastest growing Local Health Districts in New South Wales. Our facilities and services are world class and our staff are dedicated, innovative and caring.

About the Role

Canterbury Hospital is committed to providing high quality healthcare services to our local community, focused on patient and family-centred care.

The Emergency Department (ED) Administration Officer will perform administrative functions in collaboration with various internal and external stakeholders to support effective patient care. Providing excellent customer service to all patients presenting to the Emergency Department with a strong customer focused approach, and providing timely and efficient administrative support to the clinical and nursing staff of the Emergency Department, including accurate registration, admission and financial election of all patients and associated administrative duties.

Ideal Candidate

• Strong customer service skills with relevant experience managing a diverse clientele.
• Holds highly effective conflict resolution and problem-solving skills.
• Strong computer literacy including proficient keyboard skills with the capacity to perform data collection, correction, auditing and reporting functions.
• Ability to work a 24/7 rotating roster and willingness to consider urgent requests for coverage to ensure appropriate functioning of service.

Benefits and Perks

• Additional Public Holiday during Xmas for celebrations!
• Paid Parental Leave & Annual Leave loading
• Opportunity for extra tax savings through Salary Packaging, Novated Leasing & Meal Entertainment allowance, visit SalaryPackagingPlus
• Upskill with free courses, qualifications and coaching via Sydney Education
• Free Employee Assistance Program (EAP) confidential counselling for staff and their families

Discounted Fitness Passport membership and free telehealth nutrition and wellness resources from qualified professionals.

This recruitment may be used to create a talent pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

Working for Sydney Local Health District - NSW Health

This is a Category A position. To be employed by NSW Health you are required to provide evidence of vaccination to comply with the NSW Health Occupational Assessment, Screening & Vaccination against Specified Infectious Diseases Policy(PD2026_004).

SLHD is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander people and people with disability are encouraged to apply for all internal and externally advertised positions.

If you require assistance, please advise the contact person at the time of your application.

Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles within NSW Health. For more information, please visit:https://www.steppingup.health.nsw.gov.au/

Sydney Local Health District is committed to implementing theChild Safe Standards.

For enquiries, please contact Ruby Mccubbin via email at *************@health.nsw.gov.au

Applications Close: 2 November 2026