Electronics Enthusiast: Customer Service & Sales Support

WES Australasia; Summer Hill; On-site; AUD 55,000 - 75,000; Full time

Job summary

WES Australasia in Summer Hill is seeking an experienced Customer Service professional to join our close-knit team in our Summer Hill office. This role covers customer enquiries, order management, and product-related questions, with an emphasis on practical problem solving and ownership.

We value 3–5 years in customer service or office administration, strong computer skills, and excellent communication. Electronics background is advantageous for this position in our Sydney operation.

Qualifications

• 3–5 years' experience in customer service, sales support or office administration, with strong computer skills and excellent communication.

Responsibilities

• Manage customer enquiries, orders and product-related questions.
• Troubleshoot order issues, stock shortages and delivery concerns.
• Handle challenging conversations and negotiate practical, fair solutions.
• Process invoices, maintain records and support stock control.
• Collaborate with warehouse and wider team to keep customers informed and orders moving.

Skills

Customer service

Sales support

Order management

Administration

Tools

MS Office

Job description

WES Australasia in Summer Hill is seeking an experienced Customer Service professional to join our close-knit team in our Summer Hill office. This role covers customer enquiries, order management, and product-related questions, with an emphasis on practical problem solving and ownership.

We value 3–5 years in customer service or office administration, strong computer skills, and excellent communication. Electronics background is advantageous for this position in our Sydney operation.