Electronic Gaming Host — Exceptional Guest Experience

The Star Entertainment Group; Sydney; On-site; AUD 36,000 - 47,000; Full time

Benefits offered by this job

Complimentary buffet meal on everyhift

Uniform provided daily

Discounted parking

Job summary

The Star Entertainment Group in Sydney is seeking a Gaming Attendant to join our Electronic Gaming Team. You will deliver exceptional guest service on the gaming floor, greet guests, build relationships, and help create memorable experiences for our patrons.

We value clear communication and a detail‑oriented approach. The role requires the ability to work a rotating roster including late nights and public holidays; RSA certification is preferred or you must be willing to obtain it.

Qualifications

• Experience in a guest service-related field.
• Excellent verbal and written communication skills.
• RSA or willingness to obtain RSA.

Responsibilities

• Meet and greet guests across the gaming floor and private gaming areas.
• Develop and maintain relationships with customers to achieve service standards and repeat business.
• Ensure gaming areas are clean, organized, and well-maintained.
• Monitor gaming activities to ensure compliance with policies.
• Promote and provide feedback on all guest service programs.

Skills

Guest service experience

Excellent communication

Job description

The Star Entertainment Group in Sydney is seeking a Gaming Attendant to join our Electronic Gaming Team. You will deliver exceptional guest service on the gaming floor, greet guests, build relationships, and help create memorable experiences for our patrons.

We value clear communication and a detail‑oriented approach. The role requires the ability to work a rotating roster including late nights and public holidays; RSA certification is preferred or you must be willing to obtain it.