Electrical Team Lead - Retail & Customer Service

Electrical 2Ic; Melbourne; Presencial; AUD 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Generous staff discounts

Attractive commission based structures

Fantastic incentive based promotions

Career progression support network

Descripción de la vacante

Harvey Norman Springvale Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you will work within a retail environment, showing strong electrical product knowledge to support queries and driving sales with a motivated team. You will have experience in retail management, a track record of high sales performance, and the ability to coach and lead other team members while delivering outstanding

Formación

• Experience in a customer-focused retail business.
• High level of electrical product knowledge to support customer queries.
• Experience in retail management with a strong sales track record.
• Ability to coach, lead and motivate an enthusiastic team.
• Excellent communication and customer service skills.

Responsabilidades

• Maximise sales and coach the sales team to achieve targets.
• Lead and motivate an enthusiastic team to deliver great service.
• Provide exceptional customer-focused problem solving and timely service.

Conocimientos

Customer service

Retail sales

Team leadership

Electrical product knowledge

Communication skills

Descripción del empleo

Harvey Norman Springvale Electrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you will work within a retail environment, showing strong electrical product knowledge to support queries and driving sales with a motivated team. You will have experience in retail management, a track record of high sales performance, and the ability to coach and lead other team members while delivering outstanding