Electrical Service Manager

Marble Group; Albion; On-site; AUD 120,000 - 140,000; Full time

Benefits offered by this job

Company vehicle

Salary range: AUD 120k–140k + Super

Job summary

Marble Group in South East Queensland is seeking an experienced Electrical Service Manager to lead a high-performing service division for an established electrical contractor. You will own major client accounts, oversee service delivery and manage a team of electricians and subcontractors.

The role reports to senior management, focusing on profitability, safety and exceptional service across client sites. This is a senior leadership position offering autonomy and strategic impact within a

Qualifications

• Experience in a commercial electrical service environment.
• Experience managing electrical service teams and client accounts.
• Strong knowledge of commercial electrical maintenance and service.
• Excellent communication and relationship-management skills.
• Ability to manage multiple clients, technicians and priorities.
• Commercial awareness and profitability understanding.
• Proactive, organised and solutions-focused leadership.

Responsibilities

• Manage day-to-day operation and performance of the electrical service division.
• Oversee reactive maintenance and service delivery.
• Coordinate electricians and subcontractors.
• Schedule labour and allocate resources for service works.
• Ensure safety, efficiency and high quality standards.
• Monitor profitability, budgets and variations.
• Prepare quotations, scopes and proposals for service works.
• Manage client expectations and escalate issues.
• Ensure compliance with electrical and safety requirements.
• Support growth of the service division.
• Collaborate with operations, estimating and senior management.

Skills

Commercial electrical service

Team leadership

Client relationship management

Budgeting and profitability

Strong communication

Education

Australian electrical qualifications and licences

Job description

Electrical Service Manager

South East Queensland | $120,000-$140,000 + Super + Car

Lead a high-performing service division for a prominent electrical contractor.

We are seeking an experienced Electrical Service Manager to join a well-established and highly regarded electrical contractor servicing clients across South East Queensland.

This is an opportunity for an experienced commercial electrician or electrical service leader to step into a key management position, taking ownership of major client accounts, service delivery and a team of electrical technicians.

The Role

Reporting to senior management, you will be responsible for the day-to-day management and performance of the electrical service division, ensuring clients receive exceptional service while projects and maintenance works are delivered safely, efficiently and profitably.

Your responsibilities will include:

• Managing key commercial client accounts and building strong, long-term relationships
• Overseeing day-to-day electrical service operations and reactive maintenance
• Managing and coordinating a team of electricians and subcontractors
• Scheduling labour, allocating resources and coordinating service works
• Ensuring works are completed safely, efficiently and to a high standard
• Monitoring job profitability, budgets, variations and financial performance
• Preparing quotations, scopes and proposals for service works
• Managing client expectations, issues and escalations
• Ensuring compliance with electrical, safety and company requirements
• Supporting the growth and development of the service division
• Working closely with operations, estimating and senior management teams

About You

We are looking for someone with proven experience in a commercial electrical service environment, ideally in a Service Supervisor, Service Manager, Service Coordinator or similar leadership role.

You will ideally have:

• Strong commercial electrical industry experience
• Previous experience managing electrical service teams and/or client accounts
• Excellent knowledge of commercial electrical maintenance and service
• Strong communication and relationship-management skills
• Demonstrated ability to manage multiple clients, technicians and competing priorities
• Commercial awareness and an understanding of job profitability
• A proactive, organised and solutions-focused approach
• Strong leadership skills and the ability to build a high-performing team
• Relevant Australian electrical qualifications and licences

Most importantly, you will be someone who can take ownership of client accounts, lead from the front and deliver a consistently high level of service.

What's on Offer

• $120,000-$140,000 + Super - dependent on experience
• Company vehicle
• Opportunity to join a prominent and established electrical contractor
• Key leadership position with genuine responsibility and autonomy
• Strong portfolio of commercial clients
• Supportive senior management team
• Opportunity to make a significant impact on the growth and performance of the service division