Election Services & Admin Coordinator

Electoral Commission Queensland; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Job summary

Electoral Commission Queensland in Brisbane is seeking a motivated and versatile administrator to join Corporate Services. You will provide professional client services, handle mail and couriers, manage electoral enquiries by phone, email and fax, and support voting services for interstate and overseas electors.

The role involves contributing to the conduct of electoral events, mapping business processes with the ECQ BPMN system, and ensuring compliance with legislation and ECQ policies while

Qualifications

• Experience in customer service and administration.
• Ability to handle multiple tasks and meet deadlines.
• Familiarity with procedural documentation and recordkeeping.

Responsibilities

• Provide professional client services to all Commission clients via telephone and public counter.
• Deliver mail services, including inbound/outbound correspondence and courier management.
• Manage electoral enquiries via email, fax and other channels.
• Assist with pre-poll and postal voting services for interstate/overseas electors when requested.
• Support other divisions with information management and records per ECQ policy.
• Assist in conduct of electoral events and process mapping using the ECQ BPMN system.

Skills

Customer service

Administrative tasks

Operational support

Tools

BPMN system

Job description

Electoral Commission Queensland in Brisbane is seeking a motivated and versatile administrator to join Corporate Services. You will provide professional client services, handle mail and couriers, manage electoral enquiries by phone, email and fax, and support voting services for interstate and overseas electors.

The role involves contributing to the conduct of electoral events, mapping business processes with the ECQ BPMN system, and ensuring compliance with legislation and ECQ policies while