Casual Electorate Office Assistant: Community Engagement

Queensland Parliament Service; Gold Coast City; On-site; AUD 39,000 - 52,000; Part time

Job summary

Queensland Parliament Service in Surfers Paradise is seeking a Casual Assistant Electorate Officer to support constituent services, community engagement and office administration.

You will respond to enquiries, assist with data entry, prepare correspondence and help coordinate meetings and events within a busy electorate office.

Strong communication and organisational skills, ability to work independently and as part of a small team, and a passion for community service are essential.

Qualifications

• Strong written and verbal communication with a customer-service focus.
• Excellent organisational skills and attention to detail.
• Ability to manage competing priorities and adapt to changing demands.
• Previous administrative or customer service experience preferred.

Responsibilities

• Respond to constituent enquiries in person, by phone, email and correspondence.
• Provide general administrative support including data entry, records management and document preparation.
• Draft correspondence, newsletters and community communications.
• Coordinate meetings, appointments and community events.
• Maintain accurate records and information systems.
• Undertake research and information gathering on local issues as required.
• Distribute information and engage with local community groups and stakeholders.
• Contribute to the smooth operation of the electorate office and undertake other duties as directed.

Skills

Constituent service

Communication skills

Organisational skills

MS Office

Job description

Queensland Parliament Service in Surfers Paradise is seeking a Casual Assistant Electorate Officer to support constituent services, community engagement and office administration.

You will respond to enquiries, assist with data entry, prepare correspondence and help coordinate meetings and events within a busy electorate office.

Strong communication and organisational skills, ability to work independently and as part of a small team, and a passion for community service are essential.