Election Service Officer – Frontline Support & Projects

Australian Electoral Commission; Canberra; On-site; AUD 60,000 - 80,000; Full time

Job summary

Australian Electoral Commission in Canberra seeks Service Officers to deliver trusted public service across enrolment and election delivery. You will handle frontline customer interactions, process enrolment applications, and support a temporary workforce during elections.

The role requires attention to detail, teamwork, and sound judgement to uphold electoral integrity. The positions include APS 3 Service Officers (Full-time) and APS 2 Service Support Officers (Part-time), with full-time

Qualifications

• Attention to detail and sound judgement are essential.
• Strong communication and interpersonal skills to interact with the public.
• Ability to work collaboratively in a team and manage competing priorities.

Responsibilities

• Provide frontline support to the public and respond to enrolment enquiries.
• Process a variety of electoral enrolment applications with accuracy.
• Assist in supervision of the Temporary Election Workforce during elections and support operational delivery plans.
• Contribute to project work and logistical activities around election delivery.
• Maintain adherence to policy frameworks and safety protocols.

Skills

Attention to detail

Communication skills

Team collaboration

Problem solving

Judgement

Job description

Australian Electoral Commission in Canberra seeks Service Officers to deliver trusted public service across enrolment and election delivery. You will handle frontline customer interactions, process enrolment applications, and support a temporary workforce during elections.

The role requires attention to detail, teamwork, and sound judgement to uphold electoral integrity. The positions include APS 3 Service Officers (Full-time) and APS 2 Service Support Officers (Part-time), with full-time