Election Manager Support Admin Officer

Randstad; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Randstad, in collaboration with the NSW Electoral Commission, seeks an EM Support Admin Officer to deliver essential administrative, technical and financial support within the EMSO Centre for NSW State Elections 2027.

The role emphasizes autonomy, confidentiality and stakeholder communication, with responsibilities spanning telephony, IT fault management and data analysis to support election operations with neutrality.

Qualifications

• Experience in administrative roles with ability to work independently and manage competing priorities.
• Strong written and verbal communication, with a customer service focus.
• Ability to present information clearly to stakeholders, including senior leadership.
• Proven ability to work in a confidential and neutral environment.

Responsibilities

• Manage telephony system and platform, including installation across EMSO Centre.
• Oversee IT system faults experienced by Election Managers and EMSOs.
• Provide financial management and analysis for key election activities.
• Present complex data to stakeholders including Senior Executives.
• Provide ongoing administrative support to the EMSO Support Centre.
• Maintain strict confidentiality of personal data and sensitive information.
• Escalate operational issues to the Team Leader as appropriate.

Skills

Autonomy

Relationship building

Communication

Customer service

Organizational skills

Data presentation

Tools

MS Office

SharePoint

Job description

EM Support Admin Officer

Randstad, in collaboration with the NSW Electoral Commission, is seeking a proficient Administration Officer to join our team for the NSW State Elections 2027.

About the Role

As an SEO Administration Officer, you will play a key role in delivering critical administrative, technical, and financial support across the EMSO Support Centre to ensure seamless election operations.

Key Responsibilities

• Manage the telephony system and platform, including installation across the EMSO Support Centre.
• Oversee and manage all IT system and equipment faults experienced by Election Managers (EMs) and/or EMSOs.
• Provide financial management and analysis for key election activities.
• Present complex data and information clearly and concisely to all stakeholders, including Senior Executives.
• Provide ongoing administrative support as required to the EMSO Support Centre.
• Maintain strict confidentiality regarding personal data and sensitive information.
• Escalate operational issues to the Team Leader as appropriate.

Key Requirements

• Ability to work autonomously, manage your own workload, and navigate competing priorities.
• Proven ability to build relationships within a team environment while maintaining a high level of professionalism.
• Strong computer skills, including proficiency in MS Office and SharePoint.
• Absolute political neutrality with no affiliation to political parties, lobbyists, or third-party campaigners.

Personal Qualities

• Excellent written and verbal communication skills
• Strong customer service focus
• Exceptional organizational skills and attention to detail
• Collaborative approach and a passion for working as part of a team

Essential Criteria

• Previously worked in a similar position
• Be available during the contracted period
• Political Neutrality*

*The NSW Electoral Commission is dedicated to upholding the integrity of the electoral process and expects all employees to demonstrate professionalism and impartiality. Candidates engaged in political activity cannot be considered for employment.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.