Education Support Officer: Distance Learning for Offenders

NSW Department of Communities and Justice; Sydney; On-site; AUD 87,000 - 95,000; Full time

Benefits offered by this job

Environmental Allowance

Superannuation

Leave Loading

Job summary

Corrective Services NSW is seeking an Education Support Officer (Clerk Grade 3/4) to provide administrative support for offender distance education programs. You will work with correctional centres, external providers and inmates to help access education and develop rehabilitation skills.

Across NSW, the role is full-time, Monday to Friday, with a salary of AU$87,199–AU$95,482 per year plus Environmental Allowance, Superannuation and Leave Loading.

Qualifications

• Essential requirements: Administration experience supporting project delivery.

Responsibilities

• Deliver a range of administrative tasks for distance education, including records management, maintaining registers, preparing manuals, correspondence, and reports.
• Work collaboratively with internal and external stakeholders to support the coordination and delivery of distance education programs.
• Work directly with inmates on a daily basis to manage and facilitate their individual study requirements and provide necessary information and resources.
• Maintain accurate records of offender engagement and participation.
• Assist with the reporting processes by collating and interpreting data and contributing to improvements in reporting systems.
• Collate, interpret, manage and disseminate information directly to inmates to support distance education development and implementation.
• Respond to enquiries promptly and professionally, providing accurate information on referrals as required.
• Participate in centre‑based activities that enhance the delivery of distance education initiatives.
• Respond to incoming enquiries (over the phone or face to face), providing information and referring enquiries in an effective and responsive manner.

Skills

Administration experience

Job description

Corrective Services NSW is seeking an Education Support Officer (Clerk Grade 3/4) to provide administrative support for offender distance education programs. You will work with correctional centres, external providers and inmates to help access education and develop rehabilitation skills.

Across NSW, the role is full-time, Monday to Friday, with a salary of AU$87,199–AU$95,482 per year plus Environmental Allowance, Superannuation and Leave Loading.