Education Support Manager — Lead & Optimize Programs

University of Sydney; Sydney; Hybrid; AUD 118,000 - 144,000; Full time

Job summary

The University of Sydney in Sydney, NSW, is seeking a Manager, Education Support to lead a high-performing education support team within the School of Medical Sciences. This on-site role requires a minimum four days in the campus and one day hybrid work, reporting to academic leaders and driving continuous improvement in education delivery.

You will partner with academic leaders to implement education strategies, policies, and initiatives, ensuring exceptional program delivery and stakeholder

Qualifications

• significant leadership experience managing professional teams
• experience implementing strategic initiatives in large organisations
• exceptional stakeholder engagement and relationship-building
• change management and continuous improvement experience
• strong problem-solving and analytical skills
• excellent communication and influencing skills

Responsibilities

• lead and develop a high performing team with culture of collaboration and service excellence
• drive implementation of education strategies and initiatives aligned with priorities
• partner with academic leaders to identify opportunities for improvement and program performance
• monitor operations, manage risks, and solve complex challenges to program delivery
• build relationships with internal and external stakeholders across the Faculty
• oversee education administration, compliance, reporting, governance, and records
• champion a student-centred approach to service delivery and excellence

Skills

Leadership

Stakeholder engagement

Change management

Strategic planning

Communication

Job description

The University of Sydney in Sydney, NSW, is seeking a Manager, Education Support to lead a high-performing education support team within the School of Medical Sciences. This on-site role requires a minimum four days in the campus and one day hybrid work, reporting to academic leaders and driving continuous improvement in education delivery.

You will partner with academic leaders to implement education strategies, policies, and initiatives, ensuring exceptional program delivery and stakeholder