Senior Education Transformation & Teaching Experience Leader

University of New South Wales; Sydney; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

17% Superannuation contributions and 2

10 days paid cultural leave per year

Additional 3 days of leave over Xmas

Discounts and entitlements (retail,教育,

Job summary

The Senior Education & Teaching Support Manager at University of New South Wales leads Faculty-wide education operations, teaching support and student experience during a major educational transformation. This senior role develops a future-forward operating model and delivers consistent services across schools and campuses.

You will drive transformation, governance and workforce planning, redesign service delivery and embed technology, AI-enabled tools and data to enable scalable, high-quality

Qualifications

• Relevant tertiary qualification and extensive senior leadership experience in higher education or a comparable complex environment.
• Demonstrated success leading large operational portfolios and multidisciplinary teams.
• Significant experience leading organisational transformation, service redesign and change management initiatives.
• Proven experience developing and implementing strategic plans and operating models.
• Demonstrated capability in workforce planning, resource management and organisational development.

Responsibilities

• Lead Faculty-wide education operations, teaching support and student experience across UNSW Medicine & Health.
• Redesign service delivery models and workflows; strengthen governance and consistency.
• Embed technology, automation and AI-enabled tools and data to support scalable and contemporary education delivery.
• Provide strategic leadership across a portfolio of transformative initiatives across schools and campuses.

Skills

Senior leadership experience

Organisational transformation

Change management

Strategic planning

Stakeholder management

Technology implementation

Education

Relevant tertiary qualification

Job description

The Senior Education & Teaching Support Manager at University of New South Wales leads Faculty-wide education operations, teaching support and student experience during a major educational transformation. This senior role develops a future-forward operating model and delivers consistent services across schools and campuses.

You will drive transformation, governance and workforce planning, redesign service delivery and embed technology, AI-enabled tools and data to enable scalable, high-quality