Senior Education Support and Project Officer

University of Sydney; Sydney; On-site; AUD 117,000 - 128,000; Full time

Job summary

The University of Sydney is seeking a Senior Education Support and Project Officer to lead educational administration and strategic projects within the School of Computer Science, located on the Darlington Campus. You will oversee examinations, results processing, curriculum changes, and related activities while providing high-quality communications and support to staff and students.

You will manage resources, reporting, and compliance, driving continuous improvement and strategic initiatives

Qualifications

• a bachelor's degree in a relevant field or an equivalent combination of relevant training and experience
• experience with learning management systems and education administration
• Please outline your relevant skills and experience in your cover letter and attach to your online application.
• ability to communicate effectively and strong computer literacy
• excellent organisation and time management skills
• proven teamwork and collaboration abilities.

Responsibilities

• oversee key semester operations, including examinations, results processing, curriculum changes and related activities
• deliver clear, high-quality communications and documentation while providing responsive, service-oriented support to academic staff, students, and key stakeholders
• enhance education processes, using feedback to drive continuous improvement
• foster strong collaboration and communication by building effective relationships across the Faculty, with central units, and among Education Support Officers to ensure a cohesive and connected approach to education services
• provide senior administrative support to academic and teaching staff, offering expert policy interpretation and procedural guidance
• coordinate and contribute to strategic initiatives and projects that advance education services across the school
• ensure compliance and integrity by delivering timely reports
• provide effective supervision, coaching and support to the Education Support team, fostering individual performance, career development and a high-performing team.

Skills

Leadership

Education administration

Learning management systems

Communication

Time management

Teamwork

Education

Bachelor's degree in a relevant field

Job description

• Full time, 2 years fixed term position located on the Darlington Campus at the Faculty of Engineering, School of Computer Science
• Opportunity to provide leadership in educational administration and strategic projects while supporting operational needs to the school
• Base Salary HEO 7 $117,133 - $127,610 + 17% superannuation

About the opportunity

The Faculty of Engineering is looking for an experienced, proactive Senior Education Support and Project Officer to take on a key role in driving excellence across our education portfolio.

As a key education team leader, you will shape the student experience while driving high-quality education support operations and initiatives. You will manage resources, reporting, and compliance while bringing your expertise to solve challenges, streamline processes, and create meaningful impact. With broad autonomy, you'll plan, prioritise, and deliver on goals-while collaborating on projects that push education forward.

Your key responsibilities will be to:

• oversee key semester operations, including examinations, results processing, curriculum changes and related activities
• deliver clear, high-quality communications and documentation while providing responsive, service-oriented support to academic staff, students, and key stakeholders
• enhance education processes, using feedback to drive continuous improvement
• foster strong collaboration and communication by building effective relationships across the Faculty, with central units, and among Education Support Officers to ensure a cohesive and connected approach to education services
• provide senior administrative support to academic and teaching staff, offering expert policy interpretation and procedural guidance
• coordinate and contribute to strategic initiatives and projects that advance education services across the school
• ensure compliance and integrity by delivering timely reports
• provide effective supervision, coaching and support to the Education Support team, fostering individual performance, career development and a high-performing team.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a highly motivated Senior Education Support and Project Officer who has:

• a bachelor's degree in a relevant field or an equivalent combination of relevant training and experience
• experience with learning management systems and education administration
• Please outline your relevant skills and experience in your cover letter and attach to your online application.
• ability to communicate effectively and strong computer literacy
• excellent organisation and time management skills
• proven teamwork and collaboration abilities.

Work Rights

You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community that reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

© The University of Sydney

The University reserves the right not to proceed with any appointment.