Education IT Technician - Onsite Support & AV Deployments

Jb Hi-Fi & The Good Guys; City of Melbourne; On-site; AUD 60,000 - 80,000; Full time

Job summary

JB Hi-Fi Group in Melbourne, VIC, is seeking a Specialist Technician to deliver onsite IT support in schools. You will provide Level 1 and 2 desktop helpdesk, support classroom technologies, and assist with basic server administration.

The role requires a mid-advanced IT skill set and a proactive approach to customer service, with travel between sites and collaboration with education teams.

Qualifications

• Provide Level 1 and 2 desktop helpdesk support.
• Support classroom technologies and AV deployments.
• Travel between school sites and collaborate with education teams.
• Demonstrate proactive customer service and problem solving.

Responsibilities

• Deliver onsite IT support in schools.
• Assist with basic server administration.
• Support classroom technologies and AV equipment deployments.
• Coordinate with education teams to resolve issues.

Skills

Desktop support

Helpdesk

Classroom tech

Problem solving

Customer service

Site travel

Education

IT certificate/diploma

Job description

JB Hi-Fi Group in Melbourne, VIC, is seeking a Specialist Technician to deliver onsite IT support in schools. You will provide Level 1 and 2 desktop helpdesk, support classroom technologies, and assist with basic server administration.

The role requires a mid-advanced IT skill set and a proactive approach to customer service, with travel between sites and collaboration with education teams.