Education ICT Support Technician - Entry Level, Hybrid Work

Good Guys Group; City of Wodonga; Hybrid; AUD 50,000 - 65,000; Part time

Benefits offered by this job

Competitive remuneration

Comprehensive training programs

Employee Assistance Program (EAP)

12 weeks paid parental leave

Job summary

Good Guys Group is looking for an ICT Support Technician in Wodonga. This entry-level role supports the Specialist Technician and involves providing level 1 and 2 desktop support in Victorian schools.

Key responsibilities include troubleshooting, assisting with system installations, and basic server administration. The ideal candidate will have a minimum Certificate 4 in IT Systems Administration and excellent customer service skills.

Flexible working models and comprehensive training opportunities are available.

Qualifications

• Tertiary education desirable.
• Certification in technologies defined within the specified solution set.
• Victorian Working With Children Check (WWCC).

Responsibilities

• Provide Service Desk Level 1 and Level 2 support.
• Assist Specialist Technician in task execution.
• Provide local support for Notebooks for Teachers.

Skills

Customer service

Problem-solving

Teamwork

Education

Min Cert 4 in IT Systems Administration or similar

Tools

vCloud

CCNA

CompTIA

Job description

Good Guys Group is looking for an ICT Support Technician in Wodonga. This entry-level role supports the Specialist Technician and involves providing level 1 and 2 desktop support in Victorian schools.

Key responsibilities include troubleshooting, assisting with system installations, and basic server administration. The ideal candidate will have a minimum Certificate 4 in IT Systems Administration and excellent customer service skills.

Flexible working models and comprehensive training opportunities are available.