Education ICT Support Technician — Hybrid & Growth

Good Guys Group; Shepparton; Hybrid; AUD 41,328 - 55,104; Part time

Benefits offered by this job

Competitive remuneration

Comprehensive training and development

Discounts across JB Hi-Fi Group

12 weeks paid parental leave

Flexibility and hybrid working models

Employee Assistance Program

Sustainability commitments

Job summary

Good Guys Group is seeking an ICT Support Technician based in Shepparton to provide Level 1 and 2 desktop support in Victorian schools. This casual role involves assisting specialists, deploying system images, and managing local support.

Applicants should have a minimum Certificate 4 in IT Systems Administration or equivalent, along with relevant certifications. The position offers fantastic benefits, including flexible working options and employee assistance programs.

Qualifications

• Tertiary education desirable.
• Certification in defined technologies.
• Valuable transferable skills are encouraged.

Responsibilities

• Provide Service Desk Level 1 and Level 2 support.
• Assist Specialist Technician with tasks.
• Deploy system images and manage local support.

Skills

Customer service skills

Problem solving skills

Teamwork

Education

Min Cert 4 in IT Systems Administration

Certification in technologies (e.g., vCloud, CCNA, CompTIA)

Industry Certifications (e.g., MCSA, ACMT/AciT, ITIL)

Victorian Working With Children Check (WWCC)

Job description

Good Guys Group is seeking an ICT Support Technician based in Shepparton to provide Level 1 and 2 desktop support in Victorian schools. This casual role involves assisting specialists, deploying system images, and managing local support.

Applicants should have a minimum Certificate 4 in IT Systems Administration or equivalent, along with relevant certifications. The position offers fantastic benefits, including flexible working options and employee assistance programs.