Education Data & Admin Support Officer

AMES Australia; City of Melbourne; On-site; AUD 104,698,000 - 115,718,000; Part time

Benefits offered by this job

Flare Employee Discounts Program

Employee Assistance Program (EAP)

Cultural Diversity

Supportive work environment with work–

Job summary

AMES Australia is seeking an Education Support Officer to provide high-quality administrative support to internal stakeholders. The role works with the Education Performance Unit Coordinators to assist with compliance and quality assurance activities.

The ideal candidate will have strong IT skills, experience with student management systems and government reporting platforms, and a proven ability to manage multiple tasks with accuracy.

Qualifications

• Demonstrated ability to provide administrative support in a funded/contracted setting.
• Demonstrated knowledge of Education programs including SEE, Skills First, AMEP and ACFE.
• High level IT skills including use of online platforms in registering and enrolling Education clients.
• Proficient in Student Management Systems, MS Outlook, Word, Excel, PowerPoint and Teams.
• Demonstrated ability in using online platforms to support clients and client data reporting.
• Ability to work with datasets and maintain data integrity.
• Accuracy and attention to detail in data processing and recordkeeping.
• Ability to generate regular reports and undertake basic analysis of results for management.
• Demonstrated initiative and problem solving; able to go the extra mile to engage clients.
• Experience with client management systems and government reporting systems (ARMS, Workforce Australia, SVTS).
• Strong organisational and time management skills; ability to prioritise tasks from multiple stakeholders.
• Exposure to financial processes, payments and petty cash management.
• Ability to work both independently and collaboratively in a busy environment.
• Excellent spoken and written communication and presentation skills; editing skills for documents.

Responsibilities

• Provide effective and high-quality administration support to internal stakeholders.
• Work closely with Coordinators in the Education Performance Unit.
• Support compliance and quality assurance activities.
• Assist with data entry, reporting, and data integrity tasks.
• Generate regular reports and help analyse education program results.

Skills

Admin support

Education programs knowledge

IT skills

MS Office

Data reporting

Data integrity

Attention to detail

Reporting

Problem solving

Client management systems

Time management

Financial processes

Teamwork

Communication

Editing

Record keeping

Tools

ARMS

Workforce Australia

SVTS

Job description

AMES Australia is seeking an Education Support Officer to provide high-quality administrative support to internal stakeholders. The role works with the Education Performance Unit Coordinators to assist with compliance and quality assurance activities.

The ideal candidate will have strong IT skills, experience with student management systems and government reporting platforms, and a proven ability to manage multiple tasks with accuracy.