Education Admin & Frontline Support Officer

TAFESA; Adelaide; On-site; AUD 66,000 - 70,000; Part time

Benefits offered by this job

Leave entitlements

Annual leave

Salary packaging

EAP

Health & wellbeing

Flexible work

Job summary

TAFE SA is seeking a Support Officer to provide a wide range of administrative duties supporting high-quality education programs. You will work with TAFE SA teams and liaise with diverse stakeholders to ensure excellent customer service for internal and external customers.

This role requires front-line service experience, strong communication and the ability to adapt to changing workloads, using multiple systems while maintaining data integrity.

Qualifications

• Experience delivering high-quality, student/customer centric service in a front-line environment.
• Strong communication and interpersonal skills with diverse students/customers.
• Ability to adapt to change and use multiple systems while maintaining data quality.

Responsibilities

• Provide a wide range of administrative duties to support education programs.
• Liaise with a diverse range of stakeholders and work as part of the Administrative Services team.
• Deliver high standard of customer service to internal and external customers.

Skills

Customer service

Communication

Interpersonal skills

Adaptability

Multiple systems

Education

N/A

Tools

CRM systems

Data entry

Job description

TAFE SA is seeking a Support Officer to provide a wide range of administrative duties supporting high-quality education programs. You will work with TAFE SA teams and liaise with diverse stakeholders to ensure excellent customer service for internal and external customers.

This role requires front-line service experience, strong communication and the ability to adapt to changing workloads, using multiple systems while maintaining data integrity.