Regional Student Support & Administration Officer

Tafe Sa; Adelaide; On-site; AUD 66,000 - 70,000; Full time

Benefits offered by this job

Paid training

Public sector experience

Job summary

TAFE SA is seeking a Support Officer to deliver customer-focused service and administrative support to students, staff and internal teams across multiple channels. Roles may be frontline, hybrid, or administration-focused, involving CRM data entry and updating student systems.

We value accuracy, clear communication, and adaptability. Prior education experience isn’t required; applicants from administration or customer service are encouraged to apply.

Qualifications

• Experience in administration, customer service, or related environments is highly regarded.
• Ability to enter data accurately across multiple systems.
• Strong written and verbal communication skills.
• Professional, friendly customer service mindset is essential.

Responsibilities

• Answer enquiries via email, phone, live chat, and face-to-face channels.
• Provide student and staff-focused support across multiple systems.
• Maintain accurate records in CRM and student information systems.
• Represent TAFE SA professionally and contribute to a positive experience.
• Move between service channels or sites as needed.
• Assist with processing forms and data entry tasks.

Skills

Customer service

Attention to detail

Multitasking

Written communication

Adaptable

Job description

TAFE SA is seeking a Support Officer to deliver customer-focused service and administrative support to students, staff and internal teams across multiple channels. Roles may be frontline, hybrid, or administration-focused, involving CRM data entry and updating student systems.

We value accuracy, clear communication, and adaptability. Prior education experience isn’t required; applicants from administration or customer service are encouraged to apply.