Ecommerce Specialist

ETISK - ecommerce & retail recruitment; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

ETISK - ecommerce & retail recruitment is seeking an experienced Ecommerce professional in Sydney to lead Shopify Plus projects and explore AI-driven improvements for the shopper journey. You’ll prototype features, run tests, and collaborate with an in-house AI developer to deliver real customer value.

The role focuses on turning ideas into live, tested experiences across product pages, collections and the broader shopping journey, with opportunities to test innovative AI workflows in a

Qualifications

• Hands-on Shopify Plus experience in a D2C business.
• Experience using data and testing to decide what to improve.
• Ability to prototype and implement AI-driven improvements.

Responsibilities

• Take website and app projects from idea through to build, testing and launch.
• Use Claude and other AI tools to explore, prototype and implement practical improvements.
• Improve product pages, collections, homepages and the wider shopping journey across Shopify Plus.
• Support product launches and keep the website and app aligned.
• Run A/B tests, investigate the results and implement successful changes.
• Turn customer and ecommerce data into testable ideas.
• Collaborate with the in-house AI developer on features requiring technical support.
• Guide the Ecom Assistant and oversee quality of delegated tasks.

Skills

Shopify Plus

AI tools

D2C ecommerce

A/B testing

Data-driven decisions

Tools

Claude AI

Klaviyo

CRO tools

Job description

Know your way around Shopify and find yourself thinking, “I wonder if I could build that with Claude?” Keep reading.

We’re recruiting for an Australian fashion retailer that’s already putting those ideas into practice. The team has built a size calculator using real customer data and automated waitlists through Klaviyo. There’s a full-time in-house AI developer, a Senior Ecommerce Lead and plenty of website and app projects to get stuck into.

Now they’re looking for someone who understands ecommerce and is excited about what they can build next.

Why this one is interesting

You’ll combine hands-on Shopify Plus work with the opportunity to explore how AI can improve the way customers shop and the way the business operates.

That could mean testing a new customer-facing feature, improving an existing journey or building a workflow that takes manual work off the team’s hands. You’ll bring ideas, work with the in-house AI developer where you need technical support, and see projects through to something customers or colleagues actually use.

The team already has practical examples to build on. They want someone who is curious enough to ask what else is possible, then gets into the tools and gives it a go.

You don’t need to be a software developer. You do need to have moved beyond asking AI questions and started using it to make things.

What you’ll be doing

• Take website and app projects from idea through to build, testing and launch.
• Use Claude and other AI tools to explore, prototype and implement practical improvements.
• Improve product pages, collections, homepages and the wider shopping journey across Shopify Plus.
• Support product launches and keep the website and app aligned.
• Run A/B tests, investigate the results and put successful changes into practice.
• Turn customer and ecommerce data into ideas you can test and deliver.
• Work with the in-house AI developer on features and workflows that need additional technical support.
• Help guide the Ecom Assistant, delegating work and overseeing quality.

Routine product uploads are supported separately. Your focus is on getting projects live and making the digital experience better.

What you’ll bring

You’ve worked hands-on with Shopify Plus in a D2C business and can talk us through improvements or projects you’ve personally delivered.

You also have something to show us on the AI side. Perhaps you’ve built a small tool, automated a process or tested a feature using Claude or another AI platform. It doesn’t have to be a polished product, but we want to understand what you tried, how you approached it and what you learnt.

Alongside that, you’ll bring:

• Commercial judgement and an understanding of what makes a good online shopping experience.
• Experience using data and testing to decide what to improve.
• The organisation and follow-through to keep several projects moving.
• An interest in fashion, product and customer behaviour.
• The confidence to share ideas and work across ecommerce, marketing, content and design.

Experience with shopping apps, CRO tools or international ecommerce would be useful.

If you enjoy ecommerce and have been looking for a role where building with AI is part of the job, we’d like to hear from you.