Ecommerce Key Account Leader, Vision Care Growth

Narooma; Sydney, Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Parental leave (up to 18 weeks)

Volunteer leave (4 days)

Additional annual leave purchase

Wellbeing Day

Wellness reimbursement

Employee Assistance Program

Life insurance

Flexible working arrangements

Diversity and inclusion

Job summary

Johnson & Johnson Vision is seeking a results-driven Key Account Manager to join our Vision Care Team in Sydney or Melbourne. You will lead ecommerce strategies with online retailers, manage P&L, and shape local market growth through data-driven campaigns.

Ideal candidates have 5+ years in online key account and marketing roles within multinational FMCG, strong negotiation, and collaborative leadership to drive brand visibility and wearer retention across ANZ.

Qualifications

• Bachelor’s degree or higher.
• 5+ years of Online Key Account and Marketing experience with a proven track record in a multinational company.
• Proven ecommerce commercial acumen with expertise in building business cases, managing P&L, and delivering accurate forecasts.
• Online Marketing experience via customer websites and database access.
• Ability to develop targeted marketing assets
• Insights-driven with understanding of customer needs and omni-channel market dynamics.
• Strategic thinker with a big-picture perspective while maintaining attention to detail.
• Innovative, committed to business excellence, and focused on achieving results.
• Proactive, demonstrating initiative to identify opportunities and mitigate risks.
• Skilled influencer with the ability to lead and drive outcomes through collaboration and teamwork.
• Exceptional communication and interpersonal skills; thrives under pressure.

Responsibilities

• Lead Ecommerce Key Account strategy and partnerships — customer engagement, joint planning, contract negotiation and performance management to drive online growth.
• Set pricing, ranging and channel policies — ensure ACUVUE availability, protect the fitting channel and optimise cost-to-serve (delivery, warehousing, DTP, order automation).
• Plan and execute marketing and promotions on customer sites — develop assets, run collaborative campaigns, elevate product visibility and maintain ecommerce fundamentals (content, placement, ratings/reviews).
• Own commercial planning and financials — build promotional business cases, manage forecasts, budgets (gross-to-net), campaign tracking and gap-closure initiatives.
• Ensure committed local supply and cross-functional collaboration — secure 100% local sourcing, monitor inventory/sell-in/sell-out and coordinate with Marketing, Supply Chain, Finance and other stakeholders.

Skills

Account management

Sales

Collaboration

Communication

Strategic thinking

Education

Bachelor’s degree

Job description

Johnson & Johnson Vision is seeking a results-driven Key Account Manager to join our Vision Care Team in Sydney or Melbourne. You will lead ecommerce strategies with online retailers, manage P&L, and shape local market growth through data-driven campaigns.

Ideal candidates have 5+ years in online key account and marketing roles within multinational FMCG, strong negotiation, and collaborative leadership to drive brand visibility and wearer retention across ANZ.