Ecommerce Growth Specialist — Hybrid Role

Seafolly; Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

50% Employee discounts across Seafolly

Hybrid work model

Birthday Day & Summer Leave

Refer a friend reward

Training and development

Great team culture

Situated at Grounds of Alexandria

Job summary

Seafolly is seeking an Ecommerce Executive to drive online growth, optimise the shopping journey, and deliver an exceptional customer experience across our digital channels. Based in Alexandria NSW, this full-time role mixes in-office and work-from-home days and reports to the Ecommerce Manager.

You will manage day-to-day Online operations, enrich product content, perform site walkthroughs, analyse KPIs, and support digital marketing initiatives to boost ecommerce revenue.

Qualifications

• 1-3 years experience in a similar Ecommerce role.
• Strong communication skills, both written and verbal.
• Interest in delivering the best customer experience.
• Organised with strong time management skills.
• Good understanding of Google Analytics.
• Experience with Shopify and Klaviyo desirable.
• Driven to succeed with a collaborative style.

Responsibilities

• Manage the day-to-day Online operations that are critical to achieving revenue budget through effective implementation of the Ecommerce strategy and continuous improvement of onsite UX, working with the Ecommerce Manager and Ecommerce Coordinator.
• Manage product enrichment and set-up on Seafolly websites and Marketplaces which includes scheduling and testing of promotions and website assets (website banners, page content, promo codes).
• Perform daily site walks of our websites to identify any areas for continued improvement and revenue opportunities.
• Actively analyse and report against Ecommerce KPIs and budget.
• Undertake performance analysis across all sites for new campaigns and functionality.
• Provide weekly actionable insights to achieve Ecommerce budget.
• Support the implementation and execution of digital marketing strategies to drive ecommerce revenue, with particular attention to Paid Media Ads, EDMs, SMS, SEO and Affiliates.

Skills

Strong communication

Customer experience focus

Time management

Collaboration

Tools

Google Analytics

Shopify

Klaviyo

Job description

Seafolly is seeking an Ecommerce Executive to drive online growth, optimise the shopping journey, and deliver an exceptional customer experience across our digital channels. Based in Alexandria NSW, this full-time role mixes in-office and work-from-home days and reports to the Ecommerce Manager.

You will manage day-to-day Online operations, enrich product content, perform site walkthroughs, analyse KPIs, and support digital marketing initiatives to boost ecommerce revenue.