Ecommerce Executive

Seafolly; Sydney; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

50% Employee discounts across Seafolly

Hybrid work model

Birthday Day & Summer Leave

Refer a friend reward

Training and development

Great team culture

Situated at Grounds of Alexandria

Job summary

Seafolly is seeking an Ecommerce Executive to drive online growth, optimise the shopping journey, and deliver an exceptional customer experience across our digital channels. Based in Alexandria NSW, this full-time role mixes in-office and work-from-home days and reports to the Ecommerce Manager.

You will manage day-to-day Online operations, enrich product content, perform site walkthroughs, analyse KPIs, and support digital marketing initiatives to boost ecommerce revenue.

Qualifications

• 1-3 years experience in a similar Ecommerce role.
• Strong communication skills, both written and verbal.
• Interest in delivering the best customer experience.
• Organised with strong time management skills.
• Good understanding of Google Analytics.
• Experience with Shopify and Klaviyo desirable.
• Driven to succeed with a collaborative style.

Responsibilities

• Manage the day-to-day Online operations that are critical to achieving revenue budget through effective implementation of the Ecommerce strategy and continuous improvement of onsite UX, working with the Ecommerce Manager and Ecommerce Coordinator.
• Manage product enrichment and set-up on Seafolly websites and Marketplaces which includes scheduling and testing of promotions and website assets (website banners, page content, promo codes).
• Perform daily site walks of our websites to identify any areas for continued improvement and revenue opportunities.
• Actively analyse and report against Ecommerce KPIs and budget.
• Undertake performance analysis across all sites for new campaigns and functionality.
• Provide weekly actionable insights to achieve Ecommerce budget.
• Support the implementation and execution of digital marketing strategies to drive ecommerce revenue, with particular attention to Paid Media Ads, EDMs, SMS, SEO and Affiliates.

Skills

Strong communication

Customer experience focus

Time management

Collaboration

Tools

Google Analytics

Shopify

Klaviyo

Job description

We're looking for an Ecommerce Executive to join Seafolly and help drive profitable online growth, deliver best-in-class site merchandising, and create an exceptional customer experience across our digital channels.

Working closely with the Ecommerce Manager, you'll play a key role in executing our Ecommerce strategy, optimising the online shopping journey, and supporting the continued success of one of Australia's most iconic swimwear brands.

This role is full time, based in our Support Centre in Alexandria, NSW. Hybrid Model - 4 days in the office, Fridays work from home.

About Seafolly:

Born on the sun-soaked beaches of Sydney in 1975, Seafolly has been making waves in swimwear ever since. Our mission? To give women around the world that unbeatable feeling of confidence through innovative designs that put fit first.

We live and breathe the Australian beach lifestyle, using it's iconic energy to inspire all that we do. From bold prints to timeless silhouettes, our collections are designed to empower women to embrace the beach with confidence and style.

Today, Seafolly is loved globally, with concept stores, online boutiques, and select retailers in over 50 countries.

You will:

• Manage the day-to-day Online operations that are critical to achieving revenue budget through effective implementation of the Ecommerce strategy and continuous improvement of onsite UX, working with the Ecommerce Manager and Ecommerce Coordinator
• Manage product enrichment and set-up on Seafolly websites and Marketplaces which includes scheduling and testing of promotions and website assets (website banners, page content, promo codes).
• Perform daily site walks of our websites to identify any areas for continued improvement and revenue opportunities.
• Actively analyse and report against Ecommerce KPIs and budget.
• Undertake performance analysis across all sites for new campaigns and functionality.
• Provide weekly actionable insights to achieve Ecommerce budget.
• Support the implementation and execution of digital marketing strategies to drive ecommerce revenue, with particular attention to Paid Media Ads, EDMs, SMS, SEO and Affiliates.

You have:

• 1-3 years experience in a similar Ecommerce role (Fashion retail experience desirable but not essential)
• Strong communication skills, both written and verbal
• Strong interest in delivering the best customer experience
• organised with strong time management skills
• good understanding of Google Analytics
• Experience with Shopify and Klaviyo is desirable
• Driven to succeed with a collaborative style, interest in continually improving

We offer:

• 50% Employee discounts across Seafolly, JETS & Tigerlily brands.
• Hybrid work model - 4 days in the office, 1 day work from home.
• Bonus Birthday Day & Summer Leave
• Refer a friend. Enjoy a referral reward for successfully placing a referral
• Hands on training and development and opportunities for career progression
• Great work culture in a passionate team environment
• Located by the Grounds of Alexandria with the best coffee in Sydney