Ecommerce Coordinator

Keepcup Pty Ltd.; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Bardot in Melbourne seeks an experienced Ecommerce Coordinator to manage all aspects of our ecommerce operations, including website management, product listings, order processing, and customer service. You will work with cross-functional teams to drive growth and ensure content and promotions are aligned with our brands.

The role requires a Bachelor’s degree in business or marketing and 2+ years in ecommerce operations.

Qualifications

• Bachelor’s degree in business, marketing, or a related field.
• 2+ years of experience in ecommerce operations or a related field.
• Strong understanding of ecommerce best practices and trends.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage and maintain the ecommerce website, ensuring that all product listings are accurate and up-to-date
• Coordinate with cross-functional teams to ensure that all products are properly merchandised and promoted
• Process and fulfill customer orders, ensuring that all orders are shipped on time and accurately
• Manage customer service inquiries and resolve any issues in a timely and professional manner
• Analyse ecommerce performance metrics and make recommendations for improvements
• Stay up-to-date with ecommerce trends and best practices, and make recommendations for new initiatives to drive business growth

Skills

Ecommerce Operations

Cross-functional Collaboration

Analytical Skills

Communication

Deadline-driven

Education

Bachelor's degree in business/marketing

Job description

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Job Description

Summary:

We are seeking an experienced Ecommerce Coordinator to join our team. The successful candidate will be responsible for managing and coordinating all aspects of our ecommerce operations, including website management, product listings, order processing, and customer service. The ideal candidate will have a strong understanding of ecommerce best practices and be able to work collaboratively with cross-functional teams to drive business growth.

Responsibilities:

• Manage and maintain the ecommerce website, ensuring that all product listings are accurate and up-to-date
• Coordinate with cross-functional teams to ensure that all products are properly merchandised and promoted
• Process and fulfill customer orders, ensuring that all orders are shipped on time and accurately
• Manage customer service inquiries and resolve any issues in a timely and professional manner
• Analyse ecommerce performance metrics and make recommendations for improvements
• Stay up-to-date with ecommerce trends and best practices, and make recommendations for new initiatives to drive business growth

Qualifications:

• Bachelor’s degree in business, marketing, or a related field
• 2+ years of experience in ecommerce operations or a related field
• Strong understanding of ecommerce best practices and trends
• Excellent communication and collaboration skills
• Strong analytical and problem-solving skills
• Ability to work in a fast-paced, deadline-driven environment

Established in 1996 in Melbourne, Bardot was born from a love of modern femininity, creating pieces that help women feel confident, powerful and ready for any occasion. What started as a local bricks-and-mortar label has evolved into a truly global fashion brand, with a strong digital and wholesale footprint across Australia, New Zealand, the USA and Europe.

Today, Bardot is worn worldwide and stocked through leading retail partners including Nordstrom, Macy’s and REVOLVE, alongside Bardot’s owned channels, bringing trend-led design and elevated wardrobe staples to an international audience.

Bardot Junior, launched in 2004, brings the same spirit of style and celebration to little wardrobes. Offering playful, special-occasion and dressed-up casual pieces across apparel, accessories and gifting for babies through to tweens onsite.

Why Join Bardot

PURPOSE OF ROLE

The role is responsible for all implementation and execution of content, assets promotions, product and merchandising for our websites globally as well as Marketplaces. It will focus on the delivery of all products online and ensuring they are enriched and available to be sold as inventory is available across our brands websites. Merchandising is a key primary focus for this role to ensure we are maximizing sales by analyzing the data and implementing merchandising techniques and relevancy to maximize the experience for the Bardot & Bardot Junior customers