Ecommerce Coordinator

Global Retail Brands Australia; City of Melbourne; On-site; AUD 65,000 - 85,000; Full time

Job summary

A prominent retail company is seeking an eCommerce Coordinator to enhance online shopping experiences. In this vital role, you will manage website content and product listings, execute email campaigns, and analyze data for growth opportunities. Ideal candidates have 1-3 years of experience in eCommerce or digital marketing and are adept with platforms like Shopify. Join a creative, dynamic team committed to delivering exceptional online customer journeys, and enjoy a collaborative office environment in Melbourne.

Qualifications

• 1–3 years’ experience in eCommerce or digital marketing, preferably in retail.
• Data-driven with excellent analytical skills and a keen eye for detail.
• Creative, collaborative, and thrives in a fast-paced environment.

Responsibilities

• Maintain and optimise the House online store for a best-in-class customer experience.
• Build and execute email campaigns and digital content.
• Analyse website and sales data to identify trends.

Skills

eCommerce platforms

Analytical skills

Creativity

Collaboration

Tools

Shopify

Emarsys

Job description

Overview

Are you passionate about eCommerce and creating seamless online shopping experiences? Global Retail Brands is looking for a dynamic eCommerce Coordinator to join our House team and help grow our digital presence across all channels.

In this role, you’ll play a key part in driving online sales and optimising the customer journey—from website content and product listings to email marketing and paid campaigns. You’ll collaborate with creative, planning, and operations teams to ensure every click delivers an exceptional experience.

Responsibilities

• Maintain and optimise the House online store for a best-in-class customer experience.
• Build and execute email campaigns, pop-ups, automations, and digital content.
• Ensure product listings, pricing, and content are accurate across all platforms.
• Analyse website and sales data to identify trends and opportunities for growth.
• Support marketing, affiliate programs, and digital promotions.
• Assist customer service when needed to maintain exceptional customer satisfaction.

Who You Are

• Experienced with eCommerce platforms (Shopify) and email/CRM systems (Emarsys a bonus).
• Data-driven with excellent analytical skills and a keen eye for detail.
• Creative, collaborative, and thrives in a fast-paced, dynamic environment.
• 1–3 years’ experience in eCommerce or digital marketing, preferably in retail.

Why Join Us

• Be part of a global retail brand with exciting growth opportunities.
• Work with ambitious, creative teams who love what they do.
• Make a real impact on the digital shopping experience of thousands of customers.
• Enjoy a collaborative office environment 5 days a week at our St Kilda Road location.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Marketing, Information Technology, and Sales

Industries

• Retail