Ecommerce Growth & Operations Coordinator

Keepcup Pty Ltd.; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Job summary

Bardot in Melbourne seeks an experienced Ecommerce Coordinator to manage all aspects of our ecommerce operations, including website management, product listings, order processing, and customer service. You will work with cross-functional teams to drive growth and ensure content and promotions are aligned with our brands.

The role requires a Bachelor’s degree in business or marketing and 2+ years in ecommerce operations.

Qualifications

• Bachelor’s degree in business, marketing, or a related field.
• 2+ years of experience in ecommerce operations or a related field.
• Strong understanding of ecommerce best practices and trends.
• Excellent communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Manage and maintain the ecommerce website, ensuring that all product listings are accurate and up-to-date
• Coordinate with cross-functional teams to ensure that all products are properly merchandised and promoted
• Process and fulfill customer orders, ensuring that all orders are shipped on time and accurately
• Manage customer service inquiries and resolve any issues in a timely and professional manner
• Analyse ecommerce performance metrics and make recommendations for improvements
• Stay up-to-date with ecommerce trends and best practices, and make recommendations for new initiatives to drive business growth

Skills

Ecommerce Operations

Cross-functional Collaboration

Analytical Skills

Communication

Deadline-driven

Education

Bachelor's degree in business/marketing

Job description

Bardot in Melbourne seeks an experienced Ecommerce Coordinator to manage all aspects of our ecommerce operations, including website management, product listings, order processing, and customer service. You will work with cross-functional teams to drive growth and ensure content and promotions are aligned with our brands.

The role requires a Bachelor’s degree in business or marketing and 2+ years in ecommerce operations.