Ecommerce Co Ordinator

White Bohemian; Gold Coast City; On-site; AUD 34,000 - 44,000; Full time

Job summary

White Bohemian in Currumbin, QLD is seeking an Ecommerce/Marketing Coordinator to support our growing online store on a casual basis. You'll manage product listings, inventory, and customer communications while helping launch promotions.

You’ll collaborate with the owner and team, optimize listings, create email campaigns in Klaviyo, and use Shopify to keep pricing and imagery up to date. If you’re organized, detail‑driven, and passionate about fashion and retail, this flexible role offers

Qualifications

• Proven experience in ecommerce or online retail.
• Strong organizational and multitasking abilities with attention to detail.
• Proficiency with Shopify, Klaviyo and Canva.
• Excellent written and verbal communication.
• Ability to work independently and as part of a team.
• Comfort with learning new software systems.
• Customer service experience with a commitment to satisfaction.
• Proactive, problem-solving mindset.
• Familiarity with our retail and brand products is advantageous.
• Experience with Shopify theme settings and front-end or Liquid updates is a plus.

Responsibilities

• Manage and update product listings across Shopify with accurate descriptions, pricing and imagery.
• Maintain products, collections, pricing, merchandising and storefront content.
• Develop and execute promotional campaigns and seasonal sales events.
• Identify opportunities to improve storefront performance and conversion.
• Create and schedule email campaigns in Klaviyo.
• Write conversion-focused copy aligned with brand voice.
• Develop email layouts for readability, consistency and conversion.
• Craft compelling subject lines and CTAs for customer messaging.
• Coordinate campaign timing with promotions and product availability.

Skills

Organised

Multitasking

Communication

Customer service

Detail‑oriented

Team player

Tools

Shopify

Klaviyo

Canva

Job description

White Bohemian is seeking a dynamic and organised Ecommerce/Marketing Coordinator to join our team on a casual basis. Based in our Currumbin, QLD location, this role offers flexibility whilst providing essential support to our growing online retail operations. As Ecommerce Coordinator, you will play a vital part in ensuring our digital storefront runs smoothly, from product listings and inventory management to customer communications and order processing. This position is fundamental to maintaining our competitive edge in the rapidly evolving online retail landscape.

Key responsibilities

Managing and updating product listings across our Shopify ecommerce platform, ensuring accuracy in descriptions, pricing, and imagery

Maintain products, collections, pricing, merchandising, inventory-related updates, and storefront content.

Development and execution of promotional campaigns and seasonal sales events

Identify opportunities to improve storefront performance, customer experience, and conversion.

Create, schedule, and manage email campaigns and promotional sends through Klaviyo.

Write or adapt conversion-focused copy that aligns with brand voice, product credibility.

Develop creative email layouts that support strong readability, visual consistency, and conversion.

Create compelling subject lines, calls to action, and customer-facing messaging.

Coordinate campaign timing around promotions, product availability, seasonal opportunities, and business priorities.

What we’re looking for

Proven experience working in an ecommerce or online retail environment

Strong organisational and multitasking abilities, with attention to detail

Proficiency with Shopify ecommerce platform, Klaviyo & Canva

Excellent communication skills, both written and verbal

Ability to work independently and as part of a collaborative team

Strong computer literacy and comfort with learning new software systems

Customer service experience with a genuine commitment to customer satisfaction

Problem‑solving mindset with a proactive approach to challenges

Familiarity with our retail and brand products industry is advantageous

Advantage if you have experience with Shopify theme settings and minor front‑end or Liquid‑related updates.

What we offer

We offer a fun, friendly and supportive working environment where we work hard, enjoy what we do and celebrate the wins along the way. Being an independent fashion business means there’s plenty of variety, creativity and opportunity to be involved across different areas of the brand.

You’ll have the opportunity to bring your own ideas to the table, take ownership of your role and work closely with the owner and the rest of the White Bohemian team. We encourage initiative and want you to feel confident suggesting new ideas and better ways of doing things.

We’ll give you the support and guidance you need to settle into your role, while also giving you the freedom to grow, learn and make the position your own.

Most importantly, we offer a workplace where everyone is valued. We’re a close team, we help each other out, we have a laugh, and when it’s busy, we all roll up our sleeves and get the job done. We believe in rewarding our team and offer competitive wages along with generous staff discounts across all the amazing labels we stock — because we want our team to love and enjoy the brands we represent too.

About us

White Bohemian is a contemporary resort and lifestyle boutique. Our mission is to bring creativity and individuality to the retail experience, both in-store and online. With a strong commitment to customer satisfaction and continuous innovation, we have established ourselves as a trusted name in our industry. We pride ourselves on our vibrant company culture, our dedication to quality, and our focus on creating meaningful connections with our customers and team members.