Ecommerce Content Coordinator

Spotlight Retail Group; City of Melbourne; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary + profit share

Hybrid working model

Team Member Discounts

Employee Assistance Program (EAP)

Gym Membership Discounts

Job summary

Spotlight Retail Group in Melbourne is seeking an eCommerce Content Coordinator to ensure every product page is accurate, engaging, and aligned with our brand tone. You will craft descriptions, optimize copy for SEO, and enrich product data to boost online performance.

Join a fast-paced retail team with hybrid working arrangements from South Melbourne, contributing to site improvements, data quality reviews, and collaboration with the Merchandise team to enhance the online shopping experience.

Qualifications

• Experience in online retail in a similar role.
• Proficient in writing HTML content, advanced Excel, and SEO basics.
• Able to craft persuasive SEO copy and maintain brand tone.

Responsibilities

• Create, maintain and publish high-quality product descriptions aligned with brand tone.
• Perform SEO data enrichment and optimize product data for visibility.
• Coordinate website maintenance and identify areas for improvement to boost online trading.
• Support content processes, quality reviews, and cross-functional collaboration.
• Review customer feedback with Merchandising to identify missed content opportunities.

Skills

HTML

Advanced Excel

SEO principles

SEO copywriting

Stakeholder management

Attention to detail

Time management

Collaboration

Analytical thinking

Job description

Are you a content wizard with a passion for eCommerce, an eye for detail, and a knack for writing compelling, SEO‑optimised copy?

Spotlight Retail Group (SRG) is looking for a talented eCommerce Content Coordinator to join our vibrant team in South Melbourne.

This isn't just a job, it's a chance to influence the online strategy of one of Australia's largest retailers. We move fast, we embrace new ideas, and we reward leadership.

What You'll Be Doing: The Core of Our Online Product Experience

You will be the vital link ensuring every product online is presented perfectly, connecting with our customers, and driving sales.

• Content Creation & Quality Control: Coordinate, create, maintain, and publish best‑in‑class product descriptions that are accurate, customer‑friendly, and aligned with our brand's unique tone of voice.
• SEO & Data Enrichment: 'Cleanse' product data and craft persuasive, SEO‑optimised copy to improve visibility and trading performance. You’ll be responsible for product data enrichment and ensuring all online product information is complete.
• Website Maintenance & Improvement: Coordinate and provide ongoing maintenance of online products, manage navigation categories, and proactively identify areas of improvement across the website (e.g., missing product attributes) to boost online trading.
• Process Efficiency: Support the eCommerce Content Administrators with quality review checks, streamline content processes, and contribute to improving our overall online product quality.
• Customer‑Centric Focus: Review customer feedback to find and action missed content opportunities, working closely with the Merchandise team.

What You'll Bring: Your Skills & Experience

You’re a detail‑oriented problem‑solver with a proven ability to thrive in a fast‑paced retail environment.

• Experience: Proven experience in online retail in a similar role.
• Technical Know‑How: Sound understanding of writing in HTML, Advanced Microsoft Excel skills, and a solid grasp of SEO principles.
• Content Prowess: Ability to produce creative, imaginative, and persuasive SEO copy. You are highly articulate with excellent writing and presentation skills.
• Execution & Focus: Excellent attention to detail, proven time management skills, and the resilience to manage multiple projects with tight deadlines.
• Collaboration: Sound stakeholder management skills and the ability to work effectively both autonomously and as part of a team.
• Analytical Drive: Demonstrated ability to analyse eCommerce data and provide deliverable recommendations for improvement.

Why Join the Spotlight Retail Group (SRG) Family?

• Rewarding Package: Enjoy a competitive Salary + a significant Profit Share component.
• Flexibility: Benefit from a generous hybrid working model from our centrally located South Melbourne office.
• Unbeatable Discounts: Access incredible Team Member Discounts across all our iconic brands (Spotlight, Anaconda, Harris Scarfe, and Mountain Designs).
• Career Growth: Direct exposure to key senior stakeholders, allowing you to influence high‑level strategy and explore genuine career development opportunities.
• Extra Perks: Access to an Employee Assistance Program (EAP) and Gym Membership Discounts.

It is a legal requirement that all Spotlight employees have the right to work in Australia.