Ecommerce Coach for Women Founders | Remote

SHE-com Pty; Gold Coast City; Hybrid; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Flexible work options

Supportive team

Access to programs

Real impact

Job summary

SHE-com is seeking an energetic Ecommerce Coach to support our community of women founders. You’ll welcome new members, guide them through the first 30 days, host calls, and answer questions in our group forums with warmth and clarity.

This role offers flexible work options—remote or hybrid—from the Gold Coast region, with AUS-based preference. If you love helping women succeed in online retail, join our thriving, supportive team.

Qualifications

• Ecommerce experience is essential; understands the industry.
• Coaching or customer experience is a bonus.
• You must be organised and proactive.
• Strong written and verbal communication is critical.
• You must love supporting women and watching them succeed.

Responsibilities

• Welcoming new members and guiding them through their first 30 days.
• Hosting calls and supporting via our community groups.
• Spotting trends, challenges, and opportunities to elevate the member experience.
• Helping with payment access questions and onboarding.
• Collaborating with our coaching and ops team to keep members engaged.

Skills

Ecommerce experience

Coaching aptitude

Customer support

Verbal communication

Written communication

Organised

Proactive

Job description

SHE-com is seeking an energetic Ecommerce Coach to support our community of women founders. You’ll welcome new members, guide them through the first 30 days, host calls, and answer questions in our group forums with warmth and clarity.

This role offers flexible work options—remote or hybrid—from the Gold Coast region, with AUS-based preference. If you love helping women succeed in online retail, join our thriving, supportive team.