Dynamic Vehicle Rental Specialist

Europcar Group; Sydney; On-site; AUD 39,000 - 44,000; Full time

Benefits offered by this job

Competitive hourly rate

Shift loadings

Uncapped incentives

Parental leave

Training and career development

Global brand opportunities

GoodCompany Award recognition

Same-day pay

Referral bonuses

Employee discounts

Wellbeing support

Job summary

Europcar Group in Milperra, Sydney, is seeking a Sales & Customer Service Officer to join the team on a full-time basis. You will greet customers, process rentals, upsell add-ons, and maintain vehicle prep and service standards.

Ideal candidates have sales or retail experience, excellent communication, and a valid Australian driver's license. Car rental experience is highly desirable; expect rotating shifts including weekends with incentives and career development opportunities.

Qualifications

• Previous experience in sales, customer service or retail.
• Car rental experience is highly desirable.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with rotating shifts including weekends.

Responsibilities

• Greet and assist customers in renting vehicles based on preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Inspect vehicles before and after rental periods and maintain service standards.
• Build strong customer relationships to encourage repeat business.

Skills

Sales experience

Customer service

Communication skills

Car rental experience

Retail experience

Job description

Europcar Group in Milperra, Sydney, is seeking a Sales & Customer Service Officer to join the team on a full-time basis. You will greet customers, process rentals, upsell add-ons, and maintain vehicle prep and service standards.

Ideal candidates have sales or retail experience, excellent communication, and a valid Australian driver's license. Car rental experience is highly desirable; expect rotating shifts including weekends with incentives and career development opportunities.