Rental Sales Specialist – Fast-Paced, Upsell-Driven

Europcar Mobility Group; Sydney; On-site; AUD 39,000 - 55,000; Full time

Benefits offered by this job

Competitive pay & incentives

Six weeks parental leave

Career development & training

Global brand opportunities

GoodCompany Award recognition

Same-day pay access

Referral bonuses & employee discounts

Wellbeing support (EAP)

Job summary

Europcar Mobility Group in Sydney is seeking a sales motivated and customer oriented Sales & Customer Service Officer to join our Western Sydney Airport team on a full time basis. You will greet customers, process rentals, and upsell products and services to meet individual and team targets.

Join a global brand with ongoing training, incentives, and career development opportunities. A dynamic, fast-paced environment awaits with weekend shifts and a focus on delivering exceptional service.

Qualifications

• Experience in sales or customer service settings.
• Ability to upsell products and services.
• Strong communication and interpersonal skills.
• Comfort with using computer systems and technology.
• Able to work in a fast-paced environment and on a rotating roster.

Responsibilities

• Greet and assist customers in vehicle rentals based on preferences.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries promptly with a service-first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods for damages.
• Maintain knowledge of current promotions and services to assist sales.

Skills

Sales experience

Customer service

Upselling

Communication

Team player

Tools

POS systems

Job description

Europcar Mobility Group in Sydney is seeking a sales motivated and customer oriented Sales & Customer Service Officer to join our Western Sydney Airport team on a full time basis. You will greet customers, process rentals, and upsell products and services to meet individual and team targets.

Join a global brand with ongoing training, incentives, and career development opportunities. A dynamic, fast-paced environment awaits with weekend shifts and a focus on delivering exceptional service.