Part-Time Rental Sales & Service Specialist

Europcar Mobility Group; Sydney; On-site; AUD 39,000 - 50,000; Part time

Benefits offered by this job

Six weeks' parental leave

Training and career development

Global brand opportunities across AU/N

Same-day pay

Referral bonuses

Employee discounts

Job summary

Europcar Mobility Group in Sydney is seeking a Sales & Customer Service Officer on a part-time basis to join our Sydney City team. You will combine sales drive with exceptional service to help customers choose the right vehicle and rental options.

Key duties include greeting customers, processing rental agreements, upselling extra products, and maintaining vehicle presentation. You will work on a rotating shift roster with a friendly, fast-paced environment.

Qualifications

• Previous experience in sales, customer service or retail.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist customers in renting vehicles based on preferences and needs.
• Process rental agreements accurately and efficiently.
• Promote and upsell additional products and services.
• Address customer inquiries and concerns promptly and professionally, with a service first approach.
• Achieve or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods, noting any damages.
• Maintain knowledge of current promotions, services, and products to assist with sales efforts.
• Build strong customer relationships to encourage repeat business and referrals.
• Detailing and cleaning vehicles to business quality standards.
• Refuel and transport vehicles.

Skills

Sales experience

Customer service

Retail experience

Communication

Job description

Europcar Mobility Group in Sydney is seeking a Sales & Customer Service Officer on a part-time basis to join our Sydney City team. You will combine sales drive with exceptional service to help customers choose the right vehicle and rental options.

Key duties include greeting customers, processing rental agreements, upselling extra products, and maintaining vehicle presentation. You will work on a rotating shift roster with a friendly, fast-paced environment.