Part-Time Sales & Customer Service Officer — Sydney

Europcar Mobility Group; Sydney; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Six weeks' parental leave

Training and development

Global brand opportunities

Same-day pay

Referral bonuses

Employee discounts

Job summary

Europcar Mobility Group in Sydney City is seeking a part-time Sales & Customer Service Officer to join our team. You will greet customers, process rental agreements and upsell products while delivering a friendly, service-first experience.

The role requires experience in sales or customer service, excellent communication skills, and flexibility to work a rotating roster including weekends and public holidays. Valid Australian driver’s license is preferred and car rental experience is a plus.

Qualifications

• Previous experience in sales, customer service or retail
• Car rental experience is highly desirable
• Excellent communication and interpersonal skills, with a customer-first mindset
• Flexibility to work on a rotating shift roster including weekends and public holidays
• Valid Australian driver’s license (preferred)

Responsibilities

• Greet and assist customers in renting vehicles based on their preferences and needs
• Process rental agreements accurately and efficiently
• Promote and upsell additional products and services
• Address inquiries and concerns promptly and professionally
• Achieve or exceed individual and team sales targets
• Inspect vehicles before and after rental periods
• Maintain knowledge of current promotions, services and products
• Build strong customer relationships to encourage repeat business
• Detailing and cleaning vehicles to business quality standards
• Refuel and transport vehicles

Skills

Sales experience

Customer service

Communication skills

Teamwork

Tools

POS systems

CRM software

Job description

Europcar Mobility Group in Sydney City is seeking a part-time Sales & Customer Service Officer to join our team. You will greet customers, process rental agreements and upsell products while delivering a friendly, service-first experience.

The role requires experience in sales or customer service, excellent communication skills, and flexibility to work a rotating roster including weekends and public holidays. Valid Australian driver’s license is preferred and car rental experience is a plus.