Dynamic Rental Sales Specialist

Europcar Group; Sydney; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Competitive hourly rate

Shift loadings

Uncapped incentives

Six weeks parental leave

Ongoing training and career developm

Wellbeing support (EAP)

Job summary

Europcar Mobility Group is hiring a Rental Sales Agent to join the Mascot Off Airport team in Sydney, NSW. You will greet customers, process rentals, upsell add-ons, and ensure a seamless experience from start to finish.

The role requires strong sales and customer service skills, with a willingness to work a rotating roster, including weekends and public holidays. A valid Australian driver’s license is essential, and prior car rental experience is highly desirable.

Qualifications

• 2+ years of sales or customer service experience.
• Experience in car or rental services is a plus.
• Excellent communication and interpersonal skills.
• Proficient with computer systems and POS/RMS tools.
• Ability to work in a fast-paced, customer-facing environment.

Responsibilities

• Greet and assist customers in renting vehicles based on their preferences.
• Process rental agreements accurately and efficiently.
• Promote and upsell add-ons and services.
• Address inquiries and resolve issues with a service-first mindset.
• Meet or exceed individual and team sales targets.
• Inspect vehicles before and after rental periods and note damages.
• Maintain knowledge of current promotions and products to support sales.
• Build strong relationships to encourage repeat business and referrals.
• Detail, clean, and refuel vehicles to business quality standards.

Skills

Sales experience

Customer service

Car rental experience

Communication skills

Computer literacy

Shift flexibility

Driver's license

Tools

CRM software

Rental management system

Job description

Europcar Mobility Group is hiring a Rental Sales Agent to join the Mascot Off Airport team in Sydney, NSW. You will greet customers, process rentals, upsell add-ons, and ensure a seamless experience from start to finish.

The role requires strong sales and customer service skills, with a willingness to work a rotating roster, including weekends and public holidays. A valid Australian driver’s license is essential, and prior car rental experience is highly desirable.