Dynamic Scheduling & Customer Service Coordinator

Holcim Participations (Australia) Pty Ltd; Perth; On-site; AUD 60,000 - 80,000; Full time

Job summary

Holcim Australia and New Zealand is seeking an Allocator/Scheduler/Customer Service professional to join the East Perth Office. You will ensure timely scheduling, allocate resources, and maintain strong stakeholder communication to deliver our products efficiently.

The role demands problem-solving under tight deadlines, excellent organizational skills, and proactive coordination between customer service, plants and customers in a dynamic logistics environment.

Qualifications

• Background in customer service, scheduling/allocating, or logistics administration.
• Proven ability to problem-solve, meet deadlines, and work under pressure.
• Strong organizational skills to align stakeholder requirements and plans.
• Exceptional communication skills and relationship-building ability.

Responsibilities

• Provide exceptional customer service and maintain stakeholder communication.
• Schedule and allocate jobs to align with customer and business needs.
• Optimize truck utilization to reduce logistics costs.
• Act as the central liaison between customer service, allocators, plants and customers.
• Dynamically adjust schedules and solve delivery issues in a fast-paced environment.

Skills

Customer service

Scheduling

Allocating

Logistics administration

Job description

Holcim Australia and New Zealand is seeking an Allocator/Scheduler/Customer Service professional to join the East Perth Office. You will ensure timely scheduling, allocate resources, and maintain strong stakeholder communication to deliver our products efficiently.

The role demands problem-solving under tight deadlines, excellent organizational skills, and proactive coordination between customer service, plants and customers in a dynamic logistics environment.