Concrete Scheduler & Allocator | Real-Time Ops Pro

Hymix Australia; Gold Coast City; On-site; AUD 80,000 - 90,000; Full time

Benefits offered by this job

45-hour week

Rotating shifts

1 in 3 Saturdays

Job summary

Hymix Australia in Southport, QLD is seeking a Concrete Allocator / Scheduler to join our Customer Service Centre. You will coordinate daily deliveries, manage changing priorities, and ensure timely service for customers across our network.

This fast-paced role requires strong organisation, clear communication, and the ability to adapt to weather or traffic changes while maintaining safety and accuracy in records. A collaborative team environment and development opportunities are offered.

Qualifications

• Experience in scheduling, allocation, logistics, transport, operations, or customer service.
• Strong organisational and time management skills.
• Ability to remain calm, focused, and decisive in a high-pressure environment.
• Excellent communication and relationship-building skills.
• Strong problem-solving ability and a customer-first mindset.

Responsibilities

• Scheduling and allocating concrete deliveries across Hymix network.
• Managing fleet utilisation and delivery efficiency.
• Monitoring daily operations and adjusting schedules in real time.
• Supporting customers with orders, enquiries, and changes.
• Communicating with drivers, batch plants, sales teams, and operational stakeholders.
• Maintaining accurate system information and delivery records.
• Identifying issues early and implementing practical solutions.

Skills

Scheduling

Logistics

Customer service

Communication

Problem solving

Attention to detail

Time management

Job description

Hymix Australia in Southport, QLD is seeking a Concrete Allocator / Scheduler to join our Customer Service Centre. You will coordinate daily deliveries, manage changing priorities, and ensure timely service for customers across our network.

This fast-paced role requires strong organisation, clear communication, and the ability to adapt to weather or traffic changes while maintaining safety and accuracy in records. A collaborative team environment and development opportunities are offered.