Dynamic Sales & Client Relations Rep – Plant & Equipment Hire

Work Initiatives; Greater Dandenong; On-site; AUD 80,000 - 85,000; Full time

Benefits offered by this job

Office-based role

Occasional site visits

Small, close-knit team

Job summary

Work Initiatives is seeking a commercially minded Sales & Customer Service Representative in Dandenong South. This hands-on, phone-based role focuses on maintaining client relationships and generating dry hire opportunities across civil and construction industries.

You will proactively contact existing and past clients, manage inbound enquiries, prepare quotes, and identify new business opportunities. Join a small team and become a valued part of our office-based operation.

Qualifications

• Confident in proactive outbound calls and asking about client needs.
• Able to build rapport quickly with clients.
• Commercial mindset with focus on sales opportunities.
• Experience with CRM activity and sales follow-ups.
• Comfortable with phone-based conversations and meetings.

Responsibilities

• Proactively contact existing, previous and prospective clients to generate hire opportunities.
• Build and maintain relationships with clients across civil and construction sectors.
• Re-engage dormant clients and identify upcoming projects or equipment requirements.
• Manage inbound hire enquiries via phone and email.
• Prepare quotes and proactively follow up outstanding opportunities.
• Identify and approach prospective clients where appropriate.
• Promote available equipment to maximise fleet utilisation.
• Maintain accurate client and sales activity within HubSpot CRM.
• Assist with incoming calls and general client enquiries as needed.
• Conduct phone and Teams meetings, with occasional site visits.
• Work closely with the team to maintain client engagement and sales momentum.

Skills

Outbound calling

Relationship building

Sales opportunity identification

CRM activity

Phone-based outreach

Team player

Organised/discipline

Tools

HubSpot CRM

Job description

Work Initiatives is seeking a commercially minded Sales & Customer Service Representative in Dandenong South. This hands-on, phone-based role focuses on maintaining client relationships and generating dry hire opportunities across civil and construction industries.

You will proactively contact existing and past clients, manage inbound enquiries, prepare quotes, and identify new business opportunities. Join a small team and become a valued part of our office-based operation.