Dynamic Retail Sales Associate — Customer-First Experience

Smokemart and GiftBox (SMGB); Orange City Council; On-site; AUD 42,000 - 54,000; Full time

Job summary

Smokemart & Gift Box Orange Square is seeking a Sales Assistant to deliver exceptional customer service in a busy retail environment in Orange, NSW. You will handle cash and EFTPOS, learn product knowledge across all pillars of the business, and contribute to maintaining high store standards and presentation.

The role requires a customer-first mindset, a friendly and energetic personality, and a willingness to meet and exceed sales targets while adhering to WHS and security guidelines.

Qualifications

• Customer-first mentality and ability to create a fun, authentic shopping experience.
• Experience in fast-paced retail environments preferred.
• Ability to handle cash and EFTPOS transactions accurately.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Handle cash and EFTPOS transactions accurately.
• Learn and maintain product knowledge across pillars of the business.
• Maintain store standards, merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Product knowledge

Store standards

Sales targets

Fast-paced retail

Friendly personality

Job description

Smokemart & Gift Box Orange Square is seeking a Sales Assistant to deliver exceptional customer service in a busy retail environment in Orange, NSW. You will handle cash and EFTPOS, learn product knowledge across all pillars of the business, and contribute to maintaining high store standards and presentation.

The role requires a customer-first mindset, a friendly and energetic personality, and a willingness to meet and exceed sales targets while adhering to WHS and security guidelines.