Customer-First Retail Sales Pro

Smokemart And Giftbox (Smgb); Tweed Heads; On-site; AUD 45,000 - 60,000; Full time

Job summary

Smokemart & GiftBox Tweed City is seeking a Sales Assistant to deliver a friendly, knowledgeable shopping experience for customers in Tweed Heads, NSW. You will handle transactions, learn product lines, and help maintain store standards in a busy retail environment.

The role emphasizes customer service, cash handling, and meeting targets while upholding WHS and security guidelines. A positive, energetic personality and an eagerness to grow with the team are highly valued.

Qualifications

• Retail customer service experience preferred.
• Ability to handle cash and EFTPOS transactions.
• Comfortable working in a fast-paced environment.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Demonstrate sound cash handling and EFTPOS skills.
• Learn and maintain knowledge of all product pillars.
• Maintain store standards, assist with merchandising and presentation.
• Work towards budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Eftpos

Merchandising

Stock control

WHS compliance

Education

High school diploma

Job description

Smokemart & GiftBox Tweed City is seeking a Sales Assistant to deliver a friendly, knowledgeable shopping experience for customers in Tweed Heads, NSW. You will handle transactions, learn product lines, and help maintain store standards in a busy retail environment.

The role emphasizes customer service, cash handling, and meeting targets while upholding WHS and security guidelines. A positive, energetic personality and an eagerness to grow with the team are highly valued.