Retail Sales Assistant — Fast-Paced, Customer-First Spirit

Smokemart & GiftBox; Tweed Heads; On-site; AUD 45,000 - 60,000; Full time

Job summary

Smoke Mart & Giftbox in New South Wales is seeking a friendly Sales Assistant to deliver an engaging shopping experience and represent our iconic brand in a fast-paced retail environment.

You will provide top-notch customer service, handle cash and EFTPOS accurately, expand product knowledge across categories, assist with merchandising and store presentation, and work toward budgets and KPIs while following national WHS and security guidelines.

Qualifications

• The ideal candidate will have a customer-first mentality and thrive in a fast-paced, sales-driven environment.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and EFTPOS
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Cash handling

Product knowledge

Store standards

Merchandising

Sales targets

Tools

EFTPOS

Job description

Smoke Mart & Giftbox in New South Wales is seeking a friendly Sales Assistant to deliver an engaging shopping experience and represent our iconic brand in a fast-paced retail environment.

You will provide top-notch customer service, handle cash and EFTPOS accurately, expand product knowledge across categories, assist with merchandising and store presentation, and work toward budgets and KPIs while following national WHS and security guidelines.