Retail Sales Assistant - Customer-First, Fast-Paced & Fun

Smokemart & GiftBox; Camden Haven; On-site; AUD 30,000 - 36,000; Full time

Job summary

Smokemart & GiftBox is seeking a Sales Assistant to deliver friendly, efficient customer service across our store. You will learn product knowledge across all pillars of the business and contribute to a clean, well-presented trading environment that supports our fast-paced retail culture.

The role requires handling EFTPOS and cash with accuracy, maintaining store standards, and contributing to KPIs while ensuring compliance with WHS and security guidelines.

Qualifications

• Customer-first approach and passion for a fun, authentic shopping experience.
• Ability to thrive in a busy, sales-driven environment with a positive attitude.
• Reliable team member with strong communication and interpersonal skills.
• Valid Police Check required if shortlisted during interview stage.

Responsibilities

• Providing high levels of customer service and building strong rapport
• Sound Cash Handling and Eftpos
• Learn and maintain solid product knowledge across all pillars of the business
• Maintain high level of store standards, assist with merchandising and presentation
• Work towards budgets, targets and KPI’s
• Assist with stock control and quality management
• Follow national legislation, WHS and security guidelines

Skills

Customer service

Cash handling

Product knowledge

Merchandising

KPI targets

Stock control

WHS compliance

Police check

Job description

Smokemart & GiftBox is seeking a Sales Assistant to deliver friendly, efficient customer service across our store. You will learn product knowledge across all pillars of the business and contribute to a clean, well-presented trading environment that supports our fast-paced retail culture.

The role requires handling EFTPOS and cash with accuracy, maintaining store standards, and contributing to KPIs while ensuring compliance with WHS and security guidelines.