Sales Associate — Fast-Paced Retail, Customer-First

Smokemart Giftbox; Katherine; On-site; AUD 42,000 - 54,000; Full time

Job summary

Smokemart & Gift Box is seeking a Sales Assistant to deliver exceptional customer service in a fast-paced retail environment across our Australian stores. You will handle cash and EFTPOS, build product knowledge, and support merchandising and store standards to help meet budgets and KPIs.

Ideal candidates will be energetic, friendly, and customer-focused, capable of complying with WHS and security guidelines, and able to obtain a police check if selected for interview.

Qualifications

• Customer service focus with a passion for a fun, authentic shopping experience.
• Ability to handle cash and EFTPOS transactions accurately.
• Solid product knowledge across business pillars and strong store standards.

Responsibilities

• Provide high levels of customer service and build rapport with customers.
• Demonstrate reliable cash handling and EFTPOS operations.
• Learn and maintain product knowledge across all pillars of the business.
• Maintain store standards, assist with merchandising and presentation.
• Work toward budgets, targets and KPIs.
• Assist with stock control and quality management.
• Follow national legislation, WHS and security guidelines.

Skills

Customer service

Cash handling

Product knowledge

Merchandising

Sales targets

Stock control

WHS & security

Tools

Eftpos

Job description

Smokemart & Gift Box is seeking a Sales Assistant to deliver exceptional customer service in a fast-paced retail environment across our Australian stores. You will handle cash and EFTPOS, build product knowledge, and support merchandising and store standards to help meet budgets and KPIs.

Ideal candidates will be energetic, friendly, and customer-focused, capable of complying with WHS and security guidelines, and able to obtain a police check if selected for interview.