Dynamic Planner/Scheduler & Admin Coordinator

Employee Matters; Perth; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Health & wellbeing

Rewards & perks

Community & Team Building

Job summary

Williams Services Group calls for an Administrator Officer (Planner / Scheduler) to coordinate trades, manage daily scheduling, and keep the service team running smoothly in a dynamic, supportive environment across Western Australia.

You will deploy tradespeople and subcontractors, process service requests, raise POs, and maintain proactive communication with clients and internal teams to drive reliability and efficiency in our operations.

Qualifications

• Experience coordinating service or maintenance operations and dispatch.
• High attention to detail with strong organisational skills.
• Proficient with ERP/EPM systems, client portals, and Office apps.
• Excellent verbal and written communication with professional telephone manner.
• Proactive, can-do attitude with focus on safety and continuous improvement.
• Current driver’s licence.

Responsibilities

• Day-to-day scheduling & dispatch for tradespeople and subcontractors.
• Process incoming service requests via portals, email, and phone.
• Track progress, adjust schedules to meet SLAs and balance workloads.
• Raise POs and prepare documentation for invoicing.
• Communicate with clients, suppliers, and internal teams promptly.

Skills

Coordination experience

Administrative background

Communication skills

Problem-solving mindset

Can-do attitude

Driver's Licence

Tools

ERP/EPM platforms

Web portals

Microsoft Office (Word, Excel, Access, Outlook)

Job description

Williams Services Group calls for an Administrator Officer (Planner / Scheduler) to coordinate trades, manage daily scheduling, and keep the service team running smoothly in a dynamic, supportive environment across Western Australia.

You will deploy tradespeople and subcontractors, process service requests, raise POs, and maintain proactive communication with clients and internal teams to drive reliability and efficiency in our operations.