Warehouse Ops & Customer Service Administrator

FOSTER PLASTICS INDUSTRIES PTY. LTD.; Western Australia; On-site; AUD 60,000 - 80,000; Full time

Job summary

Foster Plastics Industries Pty. Ltd. in Kewdale WA is seeking a Warehouse, Operations & Customer Service Administrator. The role blends office administration with hands-on warehouse tasks, stocking, shipping, and inventory control across store, dispatch and production areas.

You will handle daily MYOB entries, order processing, invoicing, and customer liaison while supporting logistics, stock movements, and delivery coordination in a dynamic, onsite environment.

Qualifications

• Proven experience in office administration and customer service (Must have).
• Strong MYOB or equivalent software experience (Must have).
• Capable using Microsoft Office Products (Must have).
• Comfortable lifting up to 25kg (Must have).
• Willing to obtain a forklift licence (Must have).

Responsibilities

• Picking and packing orders
• Checking outgoing deliveries and organising transport
• Loading deliveries and pickups
• Driving truck, making deliveries and picking up orders
• Receiving inward orders, unpacking containers and unloading deliveries
• Stocktakes
• Assisting the rotation of raw materials and other production inputs
• Managing finished goods, WIP and stock movements
• Entering production into MYOB and maintaining production output records
• Entering orders
• Scanning and sending delivery dockets/tax invoices
• Maintain accurate records and documentation
• Preparation and delivery of reports, training materials, presentations and spreadsheets
• Customer service including liaising professionally with customers and suppliers
• Communicate, record and assist with customer issues, returns and non-conformances
• Keeping store and office clean and organised
• Provide operational coverage during staff absences or peak periods

Skills

Office administration

Customer service

MS Office

Forklift licence

Physical ability

Tools

MYOB

Microsoft Office

Job description

Foster Plastics Industries Pty. Ltd. in Kewdale WA is seeking a Warehouse, Operations & Customer Service Administrator. The role blends office administration with hands-on warehouse tasks, stocking, shipping, and inventory control across store, dispatch and production areas.

You will handle daily MYOB entries, order processing, invoicing, and customer liaison while supporting logistics, stock movements, and delivery coordination in a dynamic, onsite environment.