Retail & Operations Assistant: Customer Service + Admin

HEQS Pty Ltd.; Sydney; Hybrid; AUD 45,000 - 65,000; Full time

Benefits offered by this job

Employee discount

Job summary

Priceworth is seeking a reliable, neat team member for a combined role in retail customer service and back-end operations in NSW. The role includes helping customers, processing orders, and supporting warehouse dispatch and reception tasks.

The candidate should have experience in retail, strong communication, and basic computer skills, with a willingness to learn and support the team in daily responsibilities.

Qualifications

• Experience in retail or customer-facing roles is preferred.
• Strong communication and friendly customer interactions are essential.
• Good organisation and ability to manage daily paperwork.
• Basic data entry and computer skills are required.
• Reliable team member with willingness to learn.

Responsibilities

• Assist customers with product questions and sales support.
• Process orders in person, over the phone, or online.
• Take payments and manage transactions securely.
• Log inquiries and delivery updates for service quality.

Skills

Retail experience

Customer service

Communication

Organization

Data entry

Team player

Tools

POS systems

Stock tracking

Office software

Job description

Priceworth is seeking a reliable, neat team member for a combined role in retail customer service and back-end operations in NSW. The role includes helping customers, processing orders, and supporting warehouse dispatch and reception tasks.

The candidate should have experience in retail, strong communication, and basic computer skills, with a willingness to learn and support the team in daily responsibilities.