Dynamic Office Admin — Customer Service & Orders

Salad Servers; Willoughby City Council; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

On-site parking

Proximity to public transport

Comprehensive training on products and

Learning and development opportunities

Supportive, collaborative team

Job summary

Salad Servers is looking for a reliable and proactive Office Administrator to join our Administration and Orders Team in Chatswood. This hands-on role focuses on customer service, order processing and general office administration, with full training on our internal systems.

You will work closely with our Office Manager, drivers and other departments to ensure orders are processed accurately and delivered smoothly in a fast-paced environment. Previous admin experience is valued.

Qualifications

• 12 months' experience in administration, office support or similar position.
• Friendly and professional telephone manner.
• Strong communication and interpersonal skills.
• Excellent attention to detail, particularly when processing orders and entering data.
• Good organisational and time management skills.
• Ability to prioritise tasks and remain calm during busy periods.
• Practical, proactive approach to solving problems.
• Basic knowledge of Microsoft Word, Excel and Outlook.
• Flexible, adaptable approach to work.
• Permanent, Monday-to-Friday position.

Responsibilities

• Answer inbound customer calls and assist with enquiries.
• Enter and process customer orders accurately and efficiently.
• Keep customers informed about their orders and deliveries.
• Work closely with the Office Manager and Administration Team.
• Liaise with drivers and internal teams to coordinate orders and resolve issues.
• Complete general office administration, including data entry, filing and paperwork.
• Maintain accurate customer and order records.
• Support the wider team during busy periods.

Skills

Friendly telephone manner

Communication

Interpersonal skills

Attention to detail

Organisational skills

Time management

Proactive problem solving

Microsoft Word

Microsoft Excel

Microsoft Outlook

Flexibility

Monday–Friday

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Salad Servers is looking for a reliable and proactive Office Administrator to join our Administration and Orders Team in Chatswood. This hands-on role focuses on customer service, order processing and general office administration, with full training on our internal systems.

You will work closely with our Office Manager, drivers and other departments to ensure orders are processed accurately and delivered smoothly in a fast-paced environment. Previous admin experience is valued.