Dynamic Internal Sales & Customer Service Specialist

Queensland Sheet Metal & Roofing Supplies; Brisbane; On-site; AUD 55,000 - 70,000; Full time

Job summary

Queensland Sheet Metal & Roofing Supplies – Northgate QLD is hiring for an internal Sales / Customer Service role within a small team. You will handle customer enquiries, process orders, provide quotes and coordinate deliveries in a busy office environment located on Brisbane's Northside.

Ideal candidates have prior customer service or internal sales experience in steel/building products, strong administration skills, and the ability to liaise with dispatch, manufacturing and accounts while

Qualifications

• Experience in a Customer Service/Internal Sales role in steel manufacturing or building products preferred.
• Strong administration and organisation skills.
• Able to multi-task and communicate effectively with a wide range of stakeholders.

Responsibilities

• Respond to customer enquiries via front desk, email or phone.
• Process orders and provide quotes with accurate information.
• Coordinate deliveries and liaise with dispatch, manufacturing and accounts.
• Maintain customer databases and generate reports on request.
• Support sales and customer service duties as part of a small team.

Skills

Customer service

Administration

Relationship building

Multi-tasking

Telephone manners

Tools

CRM software

Order processing systems

Job description

Queensland Sheet Metal & Roofing Supplies – Northgate QLD is hiring for an internal Sales / Customer Service role within a small team. You will handle customer enquiries, process orders, provide quotes and coordinate deliveries in a busy office environment located on Brisbane's Northside.

Ideal candidates have prior customer service or internal sales experience in steel/building products, strong administration skills, and the ability to liaise with dispatch, manufacturing and accounts while