Dynamic Customer Service Specialist - 6-Month Contract

Council Jobs; Wagga Wagga; On-site; AUD 61,000 - 73,000; Full time

Benefits offered by this job

Superannuation 12%

Job summary

Council Jobs in NSW is offering a temporary, full-time role in our Customer Service team for a 6-month term (35 hours per week). The role pays gross remuneration of $2,686.30 per fortnight, with potential to progress to $3,223.56 per fortnight plus 12% superannuation.

The successful candidate will be the first point of contact for inquiries, handle call centre operations, process applications, and assist with cash handling and reconciliation.

Qualifications

• Substantial previous customer service and/or administrative experience relevant to the role.
• Strong organisational, communication and interpersonal skills.
• Ability to work effectively in a team and independently.

Responsibilities

• Providing advice to both internal and external customers.
• Undertaking call centre operations.
• Processing applications and requests.
• Providing feedback to customers on unresolved issues in a timely manner.
• Cash handling responsibilities including receipting and reconciliation.

Skills

Customer service

Administrative support

Job description

Council Jobs in NSW is offering a temporary, full-time role in our Customer Service team for a 6-month term (35 hours per week). The role pays gross remuneration of $2,686.30 per fortnight, with potential to progress to $3,223.56 per fortnight plus 12% superannuation.

The successful candidate will be the first point of contact for inquiries, handle call centre operations, process applications, and assist with cash handling and reconciliation.